AutoNation Acura South Bay - Service Center

Kelly Gilbertson is one of the excellent Professional Advisor in the Service Dept. We have an older model RDX and Kelly walked through many of the needed repairs that need to be done to keep the SUV on Advisor in the Service Dept. We have an older model RDX and Kelly walked through many of the needed repairs that need to be done to keep the SUV on the road. After 200K+ miles we knew there was somethings that were due for replacement and additional maintenance that needed to be done. South Bay Power/AutoNation Technician took great care with examining and analyzing the many neglected issues that commonly plague older vehicles. Kelly took care with main issues and explained the overdue maintenance that was needed. Finding parts took a bit however the dealership was very helpful with providing excellent service all parts provided/installed were OEM to keep this RDX in as original shape as possible. Kelly's Follow up and diligence thought out the Service allowed us to get the SUV back on the road ahead of schedule. The technicians are the 5 star however Kelly is what make the star color full and adds a sparkle to the Service Dept. More

On time service. Excellent personal service with manager, Steve, who works with me. Listens to my concerns and makes sure ther service people attend to all issues. Se Excellent personal service with manager, Steve, who works with me. Listens to my concerns and makes sure ther service people attend to all issues. Service completed in a timely manner. Waiting lounge comfortable. Steve communicated with me throughout the service process. More

I was at the service dept Kelly was excellent and informative he was courteous and helpful informative he was courteous and helpful More

As always, Kelly GIlbertson, my service rep at Acura of SB goes above and beyond to see that my car is well taken care of when I bring in for servicing. Exceptional service, and he’s the best! SB goes above and beyond to see that my car is well taken care of when I bring in for servicing. Exceptional service, and he’s the best! More

I always get the awesome service all time. Steve get it done right. Thanks Juan. Steve get it done right. Thanks Juan. More

Good service specially our service rep was amazing, he explained everything without missing anything at all explained everything without missing anything at all More

Kelly Gilbertson of Auto Nation Acura South Bay was outstanding in providing customer service. He was professional and very knowledgeable where he understood and addressed my concerns. He made me a v outstanding in providing customer service. He was professional and very knowledgeable where he understood and addressed my concerns. He made me a very satisfied and happy customer. More

The service writer was very polite and knowledgeable. He was extremely helpful and I will be sure to ask for him again. He was extremely helpful and I will be sure to ask for him again. More

As always, the service was exceptional. I’m always happy with the service. They are always professional. I’m always happy with the service. They are always professional. More

Kelly Gilbertson provided excellent customer service, I would highly recommend Auto Nation Acura South Bay! would highly recommend Auto Nation Acura South Bay! More