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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
840 Reviews

840 Reviews of AutoNation Acura South Bay - Service Center

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February 01, 2022

they were able to find and solve hidden problem with the wiring system . it did take time but it was solved . it was great experience thank you More

by mina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Feb 06, 2022 -

AutoNation Acura South Bay responded

Hi Mina, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

February 01, 2022

Fantastic customer service by Kelly and team. Really appreciate his customer dedication and being transparent with the service. Thank you Kelly! More

by winterscasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Feb 05, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2022

Quick and efficient service with Steve. I was in a rush to get the kids to their usual sporting practices on Saturday and Steve promised and delivered my MDX’s service by 12pm. Great work! More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Feb 03, 2022 -

AutoNation Acura South Bay responded

Hi Anthony, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2022

I worked with Antonio Lara. He was very friendly and professional. The car service took a bit longer than I expected but maybe the location was not fully staff since the COVID pandemic was still in pla More

by alnconcepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Lara
Feb 03, 2022 -

AutoNation Acura South Bay responded

Hi Alnconcepa, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2022

We had a great experience during our last service. Both Terry and Steve were very helpful, knowledgeable and had great follow up. More

by JE
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Kelly Gilbertson
Feb 03, 2022 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

January 28, 2022

Kelly is extremely efficient and personable at the same time. Kelly keeps you informed and up to date every step throughout the process. Thank you! More

by itsnikki07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 31, 2022 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

I appreciate the kind and polite service providers at this dealership. I’ve had a good experience every time. They take the time to explain everything and treat you well even when they are super busy. K More

by uniqueeyes17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Feb 01, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 28, 2022

I have always received good service in a timely manner from this agency. At my most recent visit I was assisted by Kelly, who was especially helpful in seeing to the servicing of my car, explaining wha More

by kmlfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Feb 01, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

Kelly is a great service person. I've been working with him for YEARS and never had an issue. He really should be the service manager. More

by Spitgray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 31, 2022 -

AutoNation Acura South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 27, 2022

Steve Ravaglia has been my trusted Service Advisor at South Bay Acura for two decades. I can always count on Steve to provide honest and reliable advice and information about what auto repair services ar More

by TSX200KplusMiles&StillGoing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony (Service Technician who works with Steve Ravaglia), Steve Ravaglia
Jan 31, 2022 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. We are always more than happy to assist you if anything else comes up. Take care!

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