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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
887 Reviews

887 Reviews of AutoNation Acura South Bay - Service Center

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February 04, 2022

Kelly Gilbertson provided excellent service for our problem. He is always very welcoming and attentive and very knowledgeable. More

by bjosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Feb 08, 2022 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2022

Always ready for service appointment. Steve is very professional and courteous. Explains any work performed and as i am a senior, he makes sure any eligible discounts are applied. More

by gloriamark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Report | Print
Feb 08, 2022 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 04, 2022

Kelly Gilbertson was my service advisor. He was very helpful and kept good communication about my vehicle. There was a software problem with our new transmission that was diagnosed quickly. I got my veh More

by RKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Feb 08, 2022 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2022

Great service. Antonio was great on explaining every detail that was going to be done on my car. More

by Rocio Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Feb 06, 2022 -

AutoNation Acura South Bay responded

Hi Rocio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2022

Great service and great service from Kelly and Steve. Offered to stay late to pick up car if needed. More

by hawaii808spirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Kelly Gilbertson
Report | Print
Feb 02, 2022 -

hawaii808spirit responded

Thanks for the great service and communication.

February 01, 2022

Fantastic customer service by Kelly and team. Really appreciate his customer dedication and being transparent with the service. Thank you Kelly! More

by pattyarana73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Feb 05, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

they were able to find and solve hidden problem with the wiring system . it did take time but it was solved . it was great experience thank you More

by mina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Feb 06, 2022 -

AutoNation Acura South Bay responded

Hi Mina, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

February 01, 2022

Antonio in service is professional, honest and helpful. I will be requesting him in the future. More

by derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Feb 05, 2022 -

AutoNation Acura South Bay responded

Hi, we appreciate you taking the time to leave us a response, Derek! Drive safe, and we'll see you on the road.

February 01, 2022

Fantastic customer service by Kelly and team. Really appreciate his customer dedication and being transparent with the service. Thank you Kelly! More

by winterscasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Feb 05, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2022

Quick and efficient service with Steve. I was in a rush to get the kids to their usual sporting practices on Saturday and Steve promised and delivered my MDX’s service by 12pm. Great work! More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Report | Print
Feb 03, 2022 -

AutoNation Acura South Bay responded

Hi Anthony, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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