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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
861 Reviews

861 Reviews of AutoNation Acura South Bay - Service Center

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January 18, 2022

This was my second visit at this location, and I am completely satisfied with the service given, and Steven Ravaglia was extremely courteous and efficient. I would give him 10 stars if I had this optio More

by SSierras
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Jan 21, 2022 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jan 21, 2022 -

SSierras responded

Thanks! I'll definitely return again!

January 18, 2022

Thank you Kelly Gilbertson from AutoNation Scura south Bay Service Center. He advised me to put in a life time battery 3 years ago. Today, I put in a new one without charge. it's a great news to my wallet More

by iamjonathancheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 21, 2022 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2022

The experience was very good. Steve R, as always, was very professional and discussed the issues with my vehicle in a very straight forward manner More

by tombon373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Jan 20, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at AutoNation Acura South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2022

100 percent satisfied and happy with representative Steve Ravaglia. He's always a professional, courteous, and patient. The best! More

by cddmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Jan 19, 2022 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 13, 2022

Everyone did a great job and they were very polite and accommodating. I like looking at all the new cars while they are servicing my vehicle. The sales staff are very nice also. More

by SpacemanSpiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Tony Avila
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 13, 2022

I really like there Service department Customer Service they take care of you the moment you pull up for service and keep you informed on what’s going on with your Vehicle been dealing with them Since 2019 More

by Rdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Tony Avila, Kelly Gilbertson
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

Jan 16, 2022 -

Rdx responded

Thank you for all you do!

January 13, 2022

Kelly was very helpful. He is the true definition of great customer service. He was very pleasant, knowledgeable, explained everything very clearly. I was very impressed by him. He was working by himsel More

by ng82_usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 19, 2022 -

AutoNation Acura South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 12, 2022

The agent was knowledgeable, informative, and very helpful. I will definitely bring my car back. More

by Garnet Compton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi Garnet, we are glad we could help! We look forward to your next visit! Take care!

January 12, 2022

I had the usual good service and worked with Kelly as usual. What else can I say? More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi Ted, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2022

Always satisfied with service, Steve Ravaglia has been my service rep for years, he's very efficient, explains issues well, always "upbeat," a total professional More

by Shoils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi Shoils, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura South Bay. If you need more help, our team is available to talk -- safe travels!

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