AutoNation Acura South Bay - Service Center

Always excellent service and outstanding workmanship. Minimal wait time. Fast work and timely notification of completion. Minimal wait time. Fast work and timely notification of completion. More

This dealership facility is very clean. People are friendly. Kelly Gilbertson, my Service Advisor, is superb. Every time I go there for my car to be serviced, he treats me like a Queen! I will take friendly. Kelly Gilbertson, my Service Advisor, is superb. Every time I go there for my car to be serviced, he treats me like a Queen! I will take my car there when servicing is necessary forever! I love this dealership!! It is the best!! More

Not a pleasant experience for this visit. Service advisor neglected to notify me in the lounge area when SUV will be ready in about 1.5 hours. After a 3-hour period, I purposely went to parking lot a advisor neglected to notify me in the lounge area when SUV will be ready in about 1.5 hours. After a 3-hour period, I purposely went to parking lot and noticed vehicle servicing was completed . Service advisor noticed my annoyance of having wait an extra 1.5 hours and he delivered paperwork to the cashier without talking to me about condition of tires/recommended next service. The cashier had to explained them, which is very unusual. Service advisor knew exactly what he did to earn my less than satisfaction experience. More

My experiences with the Service Department staff have been excellent. All staff are friendly and knowledgeable and they thoroughly explain what will be or needs to be done. I highly recommend this dealer been excellent. All staff are friendly and knowledgeable and they thoroughly explain what will be or needs to be done. I highly recommend this dealership. More

I work with Kelly usually when I take my car in. He is very thorough and detailed about explaining to me whats wrong/needed for my car. very thorough and detailed about explaining to me whats wrong/needed for my car. More

Service advisor, Antonio was very friendly. Service was performed timely. only disappointment was that they were not able to accommodate my request to update the map for the navigation system. had tried performed timely. only disappointment was that they were not able to accommodate my request to update the map for the navigation system. had tried to do it myself following instructions on website by using a thumb drive, but was unable to do so. How can it be hat they could not do this? Doesn't make sense More

I have been with this dealership for a very long time. Never had any problem with their service. Never had any problem with their service. More

My experience was excellent! The staff was polite, quick and very professional. They fully answer all my questions about my car. and very professional. They fully answer all my questions about my car. More

Just regular service from dealership, nothing Just regular service from dealership, nothing exceptional. I was barely notified where to wait, I was not offered with amenities for my 2 hrs. wait Just regular service from dealership, nothing exceptional. I was barely notified where to wait, I was not offered with amenities for my 2 hrs. waiting. I expected to interact at least with Sales Team to check another Acura products, dealership seemed to be short staffed. I had to touch base myself with Service Advisor after 2 hrs., I was not provided with any progress during service activities, luckily they finished service (oil change) within time period they said they would. More