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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
475 Reviews

475 Reviews of AutoNation Acura Stevens Creek - Service Center

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April 27, 2023

I am very happy with Rolf's handling of my car's problem. The service was professional, competent and courteous. More

by Steven G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
May 02, 2023 -

AutoNation Acura Stevens Creek responded

Hi Steven, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

They are very professional and did excellent service! Also, they took the responsibility to fix the issues. More

by george_li100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 28, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

Adam G. was professional, attentive and communicative. He explained the work needed to be done clearly and patiently answered my questions. He also followe More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam G
Apr 27, 2023 -

AutoNation Acura Stevens Creek responded

Hi Vanessa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 21, 2023

My service advisor, Benny, handled my visit from the time I arrived until the time I left. It was done in a timely manner. Vehicle was washed and cleaned when I received it. Great service More

by Rich Pate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Apr 28, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

Always professional and helpful. Great experience with Rolf. He always answer my questions, help setting up schedule efficiently and flexible. More

by Smore Hung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rolf
Apr 27, 2023 -

AutoNation Acura Stevens Creek responded

We are pleased to hear you had such a positive experience with us, Smore! If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Benny was great and very helpful! ! I had to get the car recall fixed for 2024 registration tag. After the recall was fixed Benny suggested to drive to nearby AAA and explained the pro More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Apr 26, 2023 -

AutoNation Acura Stevens Creek responded

Hi Andy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 15, 2023

Andrea was great. I had missed my scheduled appointment but she managed to squeeze me in early the next day. She was quite professional. Overall a smooth experience. W More

by Rahul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 26, 2023 -

AutoNation Acura Stevens Creek responded

Rahul, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 14, 2023

Very thorough service of my vehicle. Easy to make appointment and smooth process all the way through. More

by emfinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Apr 21, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

I came in for a service appointment and had a great experience. Andrea Valencia is the best! More

by EPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 21, 2023 -

AutoNation Acura Stevens Creek responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 13, 2023

I had a good experience at the dealership, Andrea Valencia my service advisor is a gem! She is very pleasant to work with. More

by tshatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
Apr 21, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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