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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
472 Reviews

472 Reviews of AutoNation Acura Stevens Creek - Service Center

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March 15, 2023

Rolf is an excellent Service Advisor. Very efficient, extremely knowledgeable and delivers on his promises. Very happy that my car is under his care. I have always brought my car to the A More

by nonnipam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
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Mar 19, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 11, 2023

Benny was helpful and made the process easy. I appreciated the car service to and from the dealership. More

by Krd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Mar 14, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 04, 2023

Came in for routine service - was told that that the timing belt needed service. Asked for a general quote about the added cost - was told several hundred. Above the routine service the labor added ov More

by Acura owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DG
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March 01, 2023

Bennie my service advisor provided excellent service and service completed in timely manner. I recommend this shop for good honest service. More

by FrankP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Gomez
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Mar 05, 2023 -

AutoNation Acura Stevens Creek responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

February 24, 2023

Benny has always been an amazing customer service advisor. I will continue to use this dealership for all my service needs. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Feb 28, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 20, 2023

My service center experience has been great . The team is always ready to help and are customer oriented. More

by VP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gomez
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Feb 24, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2023

Had problem with my battery. Nicole Dunn did a great job in running exhaustive test and making sure it was indeed the battery that need to be replaced and no other module was dra More

by Mallik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
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Feb 21, 2023 -

AutoNation Acura Stevens Creek responded

Hello Mallik, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

This dealership has great customer service and has a nice waiting area to wait for your service. Benny was my service advisor and was very knowledgeable and helpful with my service questions. More

by Rockybueno88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Feb 16, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we're glad you had such a wonderful experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 12, 2023

Although pricey, they did a great job and were very efficient. The car was washed and vacuumed. More

by mercoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 14, 2023 -

AutoNation Acura Stevens Creek responded

Hi Mercoli, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 10, 2023

I was really happy with the way I was treated when I bought my car. But each time I take my car in for service, the experience has been amazing. It's always like cherry on top of the cake More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
Report | Print
Feb 13, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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