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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
475 Reviews

475 Reviews of AutoNation Acura Stevens Creek - Service Center

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April 10, 2023

Excellet service. Rolf was helpful, knowledgeable, informative, and very efficient. Communication was great. He kept me informed all day regarding the service. I h More

by pbuckley1418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Report | Print
Apr 21, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future. Take care!

March 30, 2023

Automation Acura are friendly, helpful and take good care of my car with prompt service. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Apr 03, 2023 -

AutoNation Acura Stevens Creek responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2023

The overall experience is good and the service representative explained the procedures and fees very clearly. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriane
Report | Print
Mar 22, 2023 -

AutoNation Acura Stevens Creek responded

Hi Ted, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2023

Rolf is an excellent Service Advisor. Very efficient, extremely knowledgeable and delivers on his promises. Very happy that my car is under his care. I have always brought my car to the A More

by nonnipam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Report | Print
Mar 19, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 11, 2023

Benny was helpful and made the process easy. I appreciated the car service to and from the dealership. More

by Krd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Mar 14, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 04, 2023

Came in for routine service - was told that that the timing belt needed service. Asked for a general quote about the added cost - was told several hundred. Above the routine service the labor added ov More

by Acura owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DG
Report | Print
March 01, 2023

Bennie my service advisor provided excellent service and service completed in timely manner. I recommend this shop for good honest service. More

by FrankP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennie Gomez
Report | Print
Mar 05, 2023 -

AutoNation Acura Stevens Creek responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

February 24, 2023

Benny has always been an amazing customer service advisor. I will continue to use this dealership for all my service needs. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Feb 28, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 20, 2023

My service center experience has been great . The team is always ready to help and are customer oriented. More

by VP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gomez
Report | Print
Feb 24, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2023

Had problem with my battery. Nicole Dunn did a great job in running exhaustive test and making sure it was indeed the battery that need to be replaced and no other module was dra More

by Mallik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Report | Print
Feb 21, 2023 -

AutoNation Acura Stevens Creek responded

Hello Mallik, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

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