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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
474 Reviews

474 Reviews of AutoNation Acura Stevens Creek - Service Center

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January 10, 2023

Benny and his technicians were great to work with. I came in for a routine oil change. They were able to identify a problematic sound coming from the front wheel wells, which was attributed to a kno More

by matthawkins1588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Jan 13, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 09, 2023

I think for 120 for oil change is double then before few months earlier And no more complementary car wash More

by robninjamex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjy
Jan 13, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we truly appreciate your honest feedback. Drive safe, and we'll see you on the road.

January 08, 2023

good service provided on replacing a new battery on our new 2022 Acura MDX. We are not satisfied with the car, but we are happy with the service provided by the dealer More

by zitawang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Jan 10, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 31, 2022

Excellent service provided. Timely car done when said it would be ready and my service person Nicole explained my service needs clearly More

by alma.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 03, 2023 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

I had a great experience with Nicole who walked me through the whole process and provided information about service needs/options in a timely manner. I would definitely take my car back to this dealer More

by annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 03, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 26, 2022

Friendly, fast, and convenient service. Nicole was the service representative, enjoy to work with her. More

by chong_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dunn, Nicole
Dec 28, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are so happy to read such a great review about AutoNation Acura Stevens Creek! We hope to see you soon!

December 13, 2022

Friendly, fast, and convenient service. Everyone works well as a team, which makes the experience enjoyable. More

by Ahernandez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 12, 2022

The service I receive is always timely and the service department employees are very professional More

by Peni_lu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Dec 15, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 10, 2022

Benny Gomez is an awesome service advisor. He thoroughly checked the past service records, not only at Acura Sevens Creek but also at other dealership (Los Gatos Acura) which eliminated the ne More

by mittal.anurag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Dec 13, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2022

I brought my vehicle in for its 1st scheduled maintenance interval, and was greeted and assisted by Benny Gomez, Service Writter. He made the transaction smooth and provided excellent customer service. I am More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Dec 12, 2022 -

AutoNation Acura Stevens Creek responded

Hello James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura Stevens Creek. We're looking forward to your next visit with us!

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