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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
472 Reviews

472 Reviews of AutoNation Acura Stevens Creek - Service Center

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November 18, 2022

They were quick, friendly, helpful. They made it easy to set up an appointment for my car More

by betop408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 22, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2022

Owned my Acura since 2019. No issues with the service department yet. Always as promised. More

by Jefe831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 21, 2022 -

AutoNation Acura Stevens Creek responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2022

Great service from start to finish. I have my maintenance done here for over 10 years and I highly recommend their service department. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Nov 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi Annie, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

November 07, 2022

I have been with AutoNation Acura Stevens Creek since I owned the car, they always provide very nice services. Benny was super helpful and gave me lots of useful tips during my last visit. More

by whynowy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Nov 14, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 07, 2022

The service appointment went very well. Rolf is very courteous and efficient. Would go back any time I need service. More

by matt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rolf
Nov 15, 2022 -

AutoNation Acura Stevens Creek responded

Hi Matt, we are so happy to read such a great review about AutoNation Acura Stevens Creek! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 04, 2022

Dealer did a gret job of taking care of the vehicle and Benny provided excellent customer service. Will continue to bring my vehicle to Stevens Creek Acura. More

by jjshake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Nov 12, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2022

This dealership offers a great service ! Easy drop off and the people there are very courteous. More

by giuseppe.selli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Nov 08, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2022

Have had many bad incidents over the years with service in my vehicles. I have 2 Acuras. I had an appt for A12 service and had made it as an appt to wait since I had to go to work. Was told it would be bet More

by Sha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Nov 08, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are deeply disappointed by your experience at AutoNation Acura Stevens Creek. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (408) 758-5502 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

October 31, 2022

Adam provided great service and made sure my car and the things it needed for B1 was done properly. Friendly and courteous at the same time which is much appreciated. More

by AW
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 08, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 29, 2022

You took my car on time, checked it and returned it nice and clean. Thank you More

by Mimipass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

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