AutoNation Acura Stevens Creek - Service Center
Santa Clara, CA
472 Reviews of AutoNation Acura Stevens Creek - Service Center
Called them several times trying to speak with a service adviser regrading a service need. Left messages, no reply. Only after driving to dealership was I able to get attention. adviser regrading a service need. Left messages, no reply. Only after driving to dealership was I able to get attention. More
I got to say I have owned cars for over 40 years I am a car guy.I have been to Chevrolet, Nissan, dealerships for service on my cars I don't trust too many people to service my cars. So, I brought my Acura car guy.I have been to Chevrolet, Nissan, dealerships for service on my cars I don't trust too many people to service my cars. So, I brought my Acura RDX from Auto Nation Stevens Creek, so I finally got a chance to drive down for an oil & filter change from the minute I got there Benny was so nice and professional told me what my service my RDX needed I told him do it. He told me it would take 2 1/2 hours or, so I took a walk then waited in the waiting area I got to say I have OCD about cleanness I love that the restrooms and waiting area were spotless. When I got a call from Benny telling me my RDX was ready it was cleaned in n out. (Even Thou I drove it in clean) I have to say I received some real STELLAR SERVICE from Benny, and Stevens Creek Auto Nation Santa Clara I will be back. More
It was organized, clean and the staff was helpful and respectful. The lounge/waiting room was good, only thing bad was that some of the chargers were broken and it didn't usb C respectful. The lounge/waiting room was good, only thing bad was that some of the chargers were broken and it didn't usb C More
The service rep (Benny Gomez ? , I remember) quoted us $800 for B1 service. We called Acura Fremont, and they charge $180 for it!!! Horrible experience with Ben; super rude and push , I remember) quoted us $800 for B1 service. We called Acura Fremont, and they charge $180 for it!!! Horrible experience with Ben; super rude and pushy. It is our last trip there, and we regret buying the car there. More