AutoNation Acura Stevens Creek - Service Center
Santa Clara, CA
485 Reviews of AutoNation Acura Stevens Creek - Service Center
The service rep (Benny Gomez ? , I remember) quoted us $800 for B1 service. We called Acura Fremont, and they charge $180 for it!!! Horrible experience with Ben; super rude and push , I remember) quoted us $800 for B1 service. We called Acura Fremont, and they charge $180 for it!!! Horrible experience with Ben; super rude and pushy. It is our last trip there, and we regret buying the car there. More
I was treated exceptionally well, even though I was only in for a recall service. It was necessary to send Nicole back a few times to get more detail on recommended service. She was efficient, friendly and in for a recall service. It was necessary to send Nicole back a few times to get more detail on recommended service. She was efficient, friendly and helpful. I picked up my car clean and vacuumed, which was a pleasant surprise. More
The service I received was above and beyond my expectations. The appointment was was great, my service advisor Benny did a great job in getting my appointment the next day. I couldn’t ask for bet expectations. The appointment was was great, my service advisor Benny did a great job in getting my appointment the next day. I couldn’t ask for better service. More
Their customer service was good. I took my car in for a diagnostics but they didn’t find the problems that my car had but they told me they did a full inspection which I doubt.. and I took my car in for a diagnostics but they didn’t find the problems that my car had but they told me they did a full inspection which I doubt.. and I paid a big bill for that More
AutoNation Acura of Stevens Creek gave me excellent service for my car for the past few years. It was easy and my Service Representative was knowledgable and friendly. service for my car for the past few years. It was easy and my Service Representative was knowledgable and friendly. More
Had annoying rattle noise near steering wheel on a new car. Went in as walk-in, got logged into system, and left in 5 minutes. In about half a day the issue was fixed with my car pressure washed ready t car. Went in as walk-in, got logged into system, and left in 5 minutes. In about half a day the issue was fixed with my car pressure washed ready to go. Very fast and clean job. More
Service was wonderful everyone was extremely curious and friendly. My car took longer than originally quoted however they kept me informed on the situation while I waited for my car. friendly. My car took longer than originally quoted however they kept me informed on the situation while I waited for my car. More