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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
474 Reviews

474 Reviews of AutoNation Acura Stevens Creek - Service Center

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October 10, 2022

Service representative was knowledgable, professional, and very courteous. The waiting room was clean and nicely arranged. Overall a pleasant visit to have my car serviced. More

by RDX 2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Oct 17, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 09, 2022

One of the person was working there I don’t know his name been very rude and been shouting at me !! I told him I have a appointment and he said no you don’t and been very unprofessional and rude More

by Azita
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
Oct 14, 2022 -

AutoNation Acura Stevens Creek responded

Hi Azita, we are deeply disappointed by your experience at AutoNation Acura Stevens Creek. If you'd like, please contact our General Manager at (408) 758-5502. We'd appreciate the chance to make your experience a positive one.

October 06, 2022

Excellent service, very kind professional staff member, happy with fast excellent service, very clean waiting room too. More

by Sukishin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 12, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Oct 13, 2022 -

Sukishin responded

Thank you for excellent job

October 05, 2022

Benny was great, he remembered me and was kind throughout the process. Also had a great convo with the new manager, he has the right attitude to help the dealership, and was also my shuttle driver…great ser More

by paulgeorgantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny and new manager
Oct 11, 2022 -

AutoNation Acura Stevens Creek responded

Paulgeorgantes, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

This was a recall service on my Acura drivers side air bag. All was completed and the car was ready to go faster than we had expected. We really liked the complimentary washing. Over all excellent serv More

by dewayneyoder100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
Oct 10, 2022 -

AutoNation Acura Stevens Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 02, 2022

Siempre que llevo mi auto a servicio me lo entregan al 100%, y me dan la confianza otra seguir llevándolo. Su servicio siempre es excelente More

by gonzalezsolisjorge7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 08, 2022 -

AutoNation Acura Stevens Creek responded

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

September 29, 2022

Benny, the service coordinator, was friendly, knowledgeable, professional and kind. He explained what needed to be done, the car was serviced in a timely manner. Thanks so much for your person More

by Naomi Harel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 06, 2022 -

AutoNation Acura Stevens Creek responded

Hi Naomi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2022

Amazing service. Great customer support.Thank you Rolf for making it a seamless and easy process. Gave me regular updates on the status of the service and was kind to More

by kavsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Oct 06, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 28, 2022

As always, Acura of Stevens has always done a great job in servicing my car. Thank you Benny Gomez for your superb service. Completely satisfied! More

by jtn98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Oct 03, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 26, 2022

Customer service excellent. .Makes you feel good about your purchase there for it makes it easier.. Thank you to our agent.. More

by vicente jaimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adarsh Singh
Oct 02, 2022 -

AutoNation Acura Stevens Creek responded

Hi Vicente, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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