AutoNation Acura Stevens Creek - Service Center

Good responsive communications and support from the services team. Vehicle inspection and diagnostics completed in one morning. Advisors provided good explanations and guidance. services team. Vehicle inspection and diagnostics completed in one morning. Advisors provided good explanations and guidance. More

Appointment times for service were readily available - didn't have to wait days in order to get in. Customer waiting area is clean and up to date. Service reps were easy to work with and explained what didn't have to wait days in order to get in. Customer waiting area is clean and up to date. Service reps were easy to work with and explained what was necessary to get the car fixed. I was kept informed on progress via both text and voicemail messages. Car was washed and ready sooner than expected. More

Fast, efficient and friendly. Mr Gomez was very helpful and I was in and out in less than an hour and a half. Mr Gomez was very helpful and I was in and out in less than an hour and a half. More

The staff are courteous and friendly . They make feel comfortable. The service done on time. They make feel comfortable. The service done on time. More

Dropped car off at 7:30 AM for a 10K service. Work was done quickly and car was washed and ready by 10:30. couldn't be any more efficient. Work was done quickly and car was washed and ready by 10:30. couldn't be any more efficient. More

The staff is friendly and knowledgeable. The dealership is clean. They helped in what we needed The dealership is clean. They helped in what we needed More

I took my car in for service at Acura AutoNation Stevens Creek on July 30, 2022. I wanted to get my car serviced and inspected before leaving on a vacation road trip. My service adviser Benny was very hel Creek on July 30, 2022. I wanted to get my car serviced and inspected before leaving on a vacation road trip. My service adviser Benny was very helpful and great to work with, as usual. He did a great job of letting me know what repairs were needed (including a set of new tires), how long the repairs would take, when the work was finished and applying discounts to my bill. The service department completed the work on time and I was able to have a very safe & enjoyable vacation trip. Many thanks to Benny and the team for a quick, easy visit to the service department. More

I brought my car in for tire replacement. Benny was super nice and helpful; he inspected the vehicle and found that my coolant needs replacing as well. Very happy with the service! Benny was super nice and helpful; he inspected the vehicle and found that my coolant needs replacing as well. Very happy with the service! More

I've been taking my 2007 TL to AASC for several years and the service level is consistently first-class. My recent visit was no exception; I needed to replace part of my front-seat console, not an easy job the service level is consistently first-class. My recent visit was no exception; I needed to replace part of my front-seat console, not an easy job but the parts and service depot came through with shining colors, I am very pleased with the new console. Rolf was my service advisor and was meticulous in specifying the service and keeping my abreast of the progress while I waited. He also did a good analysis of likely future repairs working and outlined out what AASC waked do, how long and what cost it would be. I will be purchasing a replacement vehicle at some point and have no reason not to stay with this dealership or the Acura brand. More

My service advisor is so nice. He’s so cool that when I tell him some concerns he listen. That’s the kind of advisors that I want to work with . He’s so cool that when I tell him some concerns he listen. That’s the kind of advisors that I want to work with . More