AutoNation Acura Stevens Creek - Service Center

The staff is friendly and knowledgeable. The dealership is clean. They helped in what we needed The dealership is clean. They helped in what we needed More

I took my car in for service at Acura AutoNation Stevens Creek on July 30, 2022. I wanted to get my car serviced and inspected before leaving on a vacation road trip. My service adviser Benny was very hel Creek on July 30, 2022. I wanted to get my car serviced and inspected before leaving on a vacation road trip. My service adviser Benny was very helpful and great to work with, as usual. He did a great job of letting me know what repairs were needed (including a set of new tires), how long the repairs would take, when the work was finished and applying discounts to my bill. The service department completed the work on time and I was able to have a very safe & enjoyable vacation trip. Many thanks to Benny and the team for a quick, easy visit to the service department. More

I brought my car in for tire replacement. Benny was super nice and helpful; he inspected the vehicle and found that my coolant needs replacing as well. Very happy with the service! Benny was super nice and helpful; he inspected the vehicle and found that my coolant needs replacing as well. Very happy with the service! More

I've been taking my 2007 TL to AASC for several years and the service level is consistently first-class. My recent visit was no exception; I needed to replace part of my front-seat console, not an easy job the service level is consistently first-class. My recent visit was no exception; I needed to replace part of my front-seat console, not an easy job but the parts and service depot came through with shining colors, I am very pleased with the new console. Rolf was my service advisor and was meticulous in specifying the service and keeping my abreast of the progress while I waited. He also did a good analysis of likely future repairs working and outlined out what AASC waked do, how long and what cost it would be. I will be purchasing a replacement vehicle at some point and have no reason not to stay with this dealership or the Acura brand. More

My service advisor is so nice. He’s so cool that when I tell him some concerns he listen. That’s the kind of advisors that I want to work with . He’s so cool that when I tell him some concerns he listen. That’s the kind of advisors that I want to work with . More

Quick and great job. Very responsive and got the job done in under 2.5 hours Very responsive and got the job done in under 2.5 hours More

Upsell, upsell, upsell. Second time taking the vehicle to be checked out at this location due to an electrical malfunction and screeching brakes. They did not find any issue Second time taking the vehicle to be checked out at this location due to an electrical malfunction and screeching brakes. They did not find any issues and charged an inspection fee of $250 (each visit). More

Great communication…helpful explanations of scheduling process…service types in detail….completion notice…fast checkout process…service types in detail….completion notice…fast checkout More

Busy friday at ACURA SCLA and Benny and the techs knocked it out of the park as usual !!! Thanks so much for keeping us and our older MDX SAFE and on the road.... Loyalty customer, tr it out of the park as usual !!! Thanks so much for keeping us and our older MDX SAFE and on the road.... Loyalty customer, tr More

Acura Stevens Creek provided outstanding customer service, like usual. It was my first time working with Rolf, one of the service advisors. My regular service advisor is out on maternity leave and I service, like usual. It was my first time working with Rolf, one of the service advisors. My regular service advisor is out on maternity leave and I was concerned that I might not get treated "as well" by a service advisor that I don't know. Rolf took great care to in his communication with me including updating me often as to the status of my car and making sure I was slotted in the queue for shuttle service. I'm always highly impressed with this particular Acura service team. More