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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
471 Reviews

471 Reviews of AutoNation Acura Stevens Creek - Service Center

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July 03, 2022

I would like to thanks to Mr. Adam Gonzalez. He is very pleasant and friendly, good service. I will use his service in the future. More

by chiushialee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
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Jul 05, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 30, 2022

Appointment on time, Adam ( service agent) was very friendly & efficient at processing my paperwork. Upon return I received the same service and my car was washed. Much appreciated. More

by sharedsix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam ( service agent,
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Jul 03, 2022 -

AutoNation Acura Stevens Creek responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

June 30, 2022

It was very difficult to get hold of someone in Service when calling by phone More

by amritkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
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Jul 04, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 25, 2022

Service was very efficient and on time. Agent was very helpful and knowledgable about the service. Would highly recommend. More

by Kc.vizconde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana
Report | Print
Jun 28, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

I am not happy with the service experience. The car felt worse off after the service. Info/price about required service was different between initial phone call and upon arrival. Left message w More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Jun 28, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

June 23, 2022

Went in for a warranty repair for a known issue with a service bulletin on a 2020 Acura RDX panaromanic moonroof that rattles when driving over bumps/rough terrain. With the service bulletin, the repair s More

by Noonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
June 17, 2022

The staff is very friendly and helpful. They are very quick to attend you and all very kind. More

by acruz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
Report | Print
Jun 20, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 16, 2022

Great and professional service, my adviser Benny Gomez is great work with, friendly and professional More

by Daniel_escobar84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny gomez
Report | Print
Jun 17, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2022

Very clean . friendly staff positive attitude towards its customer keep you updated and highly upscale facility. More

by Lcaburao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagayo
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Jun 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2022

Honest ! ! Gianna is a great service advisor she explains what your car is due for and asks what you would like to take care of at this time. Fast and effi More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianna
Report | Print
Jun 17, 2022 -

AutoNation Acura Stevens Creek responded

Hi Dee, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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