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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
473 Reviews

473 Reviews of AutoNation Acura Stevens Creek - Service Center

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July 05, 2022

Great People, Great service! Bennie was extremely helpful throughout it being in service. Will do again. More

by goddessloree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie, Adam, Daniel
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Jul 07, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 04, 2022

Excellent service… helpful service people… good explanation of services…easy to schedule appointments.. always consistent More

by zenmasters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All staff
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Jul 05, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 03, 2022

I would like to thanks to Mr. Adam Gonzalez. He is very pleasant and friendly, good service. I will use his service in the future. More

by chiushialee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
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Jul 05, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 30, 2022

Appointment on time, Adam ( service agent) was very friendly & efficient at processing my paperwork. Upon return I received the same service and my car was washed. Much appreciated. More

by sharedsix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam ( service agent,
Report | Print
Jul 03, 2022 -

AutoNation Acura Stevens Creek responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

June 30, 2022

It was very difficult to get hold of someone in Service when calling by phone More

by amritkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
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Jul 04, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 25, 2022

Service was very efficient and on time. Agent was very helpful and knowledgable about the service. Would highly recommend. More

by Kc.vizconde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana
Report | Print
Jun 28, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

I am not happy with the service experience. The car felt worse off after the service. Info/price about required service was different between initial phone call and upon arrival. Left message w More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Jun 28, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

June 23, 2022

Went in for a warranty repair for a known issue with a service bulletin on a 2020 Acura RDX panaromanic moonroof that rattles when driving over bumps/rough terrain. With the service bulletin, the repair s More

by Noonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
June 17, 2022

The staff is very friendly and helpful. They are very quick to attend you and all very kind. More

by acruz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
Report | Print
Jun 20, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 16, 2022

Very clean . friendly staff positive attitude towards its customer keep you updated and highly upscale facility. More

by Lcaburao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagayo
Report | Print
Jun 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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