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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
476 Reviews

476 Reviews of AutoNation Acura Stevens Creek - Service Center

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July 12, 2022

The service advisor, Benny, was great. Explained everything and it was obvious that he cares about the satisfaction of his customers. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
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Jul 14, 2022 -

AutoNation Acura Stevens Creek responded

Hi Derek, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 09, 2022

I didn't have an appointment on a Saturday, but they can still help me and the service was done faster than I expected. Benjamin is professional and nice. More

by tramphan1309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Jul 12, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 06, 2022

I've been coming to Acura to have my car serviced for years since I purched my vehicle new in 1964. The sercise and staff have been very good. More

by becky villalobos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 08, 2022 -

AutoNation Acura Stevens Creek responded

Hello Becky, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 05, 2022

Great People, Great service! Bennie was extremely helpful throughout it being in service. Will do again. More

by goddessloree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie, Adam, Daniel
Report | Print
Jul 07, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 04, 2022

Excellent service… helpful service people… good explanation of services…easy to schedule appointments.. always consistent More

by zenmasters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All staff
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Jul 05, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 03, 2022

I would like to thanks to Mr. Adam Gonzalez. He is very pleasant and friendly, good service. I will use his service in the future. More

by chiushialee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
Report | Print
Jul 05, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 30, 2022

Appointment on time, Adam ( service agent) was very friendly & efficient at processing my paperwork. Upon return I received the same service and my car was washed. Much appreciated. More

by sharedsix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam ( service agent,
Report | Print
Jul 03, 2022 -

AutoNation Acura Stevens Creek responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

June 30, 2022

It was very difficult to get hold of someone in Service when calling by phone More

by amritkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Report | Print
Jul 04, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 25, 2022

Service was very efficient and on time. Agent was very helpful and knowledgable about the service. Would highly recommend. More

by Kc.vizconde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana
Report | Print
Jun 28, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

I am not happy with the service experience. The car felt worse off after the service. Info/price about required service was different between initial phone call and upon arrival. Left message w More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Jun 28, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

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