AutoNation Acura Stevens Creek - Service Center

Very clean . friendly staff positive attitude towards its customer keep you updated and highly upscale facility. friendly staff positive attitude towards its customer keep you updated and highly upscale facility. More

Honest ! ! Gianna is a great service advisor she explains what your car is due for and asks what you would like to take care of at this time. Fast and effi ! Gianna is a great service advisor she explains what your car is due for and asks what you would like to take care of at this time. Fast and efficient More

Great and professional service, my adviser Benny Gomez is great work with, friendly and professional great work with, friendly and professional More

Adam is a great Service advisor, I was in and out quickly. Very efficiently. I was very happy with my service. quickly. Very efficiently. I was very happy with my service. More

Service appointment was handled efficiently and quickly. Repair completed same day and we were back on the road in a couple of hours. Great job by Gianna. Repair completed same day and we were back on the road in a couple of hours. Great job by Gianna. More

Very dependable with minimal wait time. It's pleasant working in the waiting area and there are lots of amenities right there such as coffee, vending machines, etc. I like working with Gian It's pleasant working in the waiting area and there are lots of amenities right there such as coffee, vending machines, etc. I like working with Gianna because she's the best fit for there as a service advisor. I have had other service advisors who have been pretty good and one that definitely wasn't a good fit for me. This experience has confirmed that I will continue to request Gianna anytime I need my car serviced! More

I am very happy with the service I received. My concerns were addressed and resolved. My concerns were addressed and resolved. More

Arrived at 11:15AM for 11:30AM. Work order written up about 11:45AM. Waited in waiting room. Was at dealership for just a battery check to be done as free multi-point inspection. Wa Work order written up about 11:45AM. Waited in waiting room. Was at dealership for just a battery check to be done as free multi-point inspection. Was told work would be done in two hours. Texted service advisor at 3:30PM for status update as already well beyond original time estimate. Was still in waiting room until 4:05PM without any update whatsoever from service advisor. Had to approach service advisor personally about status of car. Was told it should be done and would be bringing it up. Another 20 minutes pass and still waiting. I asked service advisor's manager to bring car up. Finally left dealership around 4:30PM. Essentially took 5 hours for a simple battery check. More

Awesome. Service person(Benny) was really awesome took his time to help me. We road tested it together. Benny was very helpful in what was done to the car. Gr Service person(Benny) was really awesome took his time to help me. We road tested it together. Benny was very helpful in what was done to the car. Great service. More

Our service advisor was super helpful. Provided us with updates on the additional servicing that was needed. Notified when car was ready. Also, car was washed and vacuumed. Provided us with updates on the additional servicing that was needed. Notified when car was ready. Also, car was washed and vacuumed. More