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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
474 Reviews

474 Reviews of AutoNation Acura Stevens Creek - Service Center

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May 19, 2022

The service department was superb yesterday from the manager through the service advisor. I didn't have an appointment however, they were able to REPLACE the battery, wash the car and inspect it for my More

by Ranger13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagyo
May 20, 2022 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2022

The team is super helpful. Great service. Highly recommended. Definitely will come back again in the future. More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Benny
May 21, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

May 18, 2022

First time dealing with AutoNation Acura, and I could not be happier. Great, friendly, knowledgeable and highly communicative service staff. Service was performed in a timely matter. Will use them again. More

by teamolson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi Teamolson, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 17, 2022

- Convenient online portal to schedule appointments; - Friendly staff to guide on maintenance; - Quick on finishing a series of services only in 3 hours; - Cozy place for waiting on services (free wifi More

by cyscgzx33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

Benny Gomez was the best service manager I've had at Acura Stevens Creek. He was knowledgeable, gave me good advice and let me make the best decisions for my car and my budget. I only want to work wit More

by Cindy Elledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2022

Excellent service by Giana. Very professional and fast service. I have been going to this site for many years More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 16, 2022

Service was outstanding and the service provided was excellent and they took really good care of the vehicle.. Thanks. More

by e.jgonzerk81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2022

Great service! Benny Gomez was the best service manager I've had at Acura Stevens Creek. He was knowledgeable, gave me good advice and let me make the best decision More

by YaserSuleiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2022

Martin was quick and efficient in logging me in and reviewing the status of my 2015 TLX. He provided clear recommendations on needed services and suggested two items for near future service (like at th More

by SWIMWEST2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Valencia
May 10, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2022 -

SWIMWEST2020 responded

I need to make a correction to my comments. The Service rep I met with was Benny Gomez. He was the person that processed my car for service. Martin Valecia was the tech that worked on my car. I just want to make that Benny is recognized for his good work in handling my service request. Thanks

May 06, 2022

Benny Gomez, Service Advisor, is very helpful and thorough when explaining what type of service my vehicle required. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 09, 2022 -

AutoNation Acura Stevens Creek responded

Hi Ben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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