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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
477 Reviews

477 Reviews of AutoNation Acura Stevens Creek - Service Center

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May 27, 2022

Efficient service department and clean waiting room. Scheduled work was completed in the time quoted without unanticipated charges. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana
Jun 01, 2022 -

AutoNation Acura Stevens Creek responded

Hello, We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 25, 2022

The service provided and the courtesy of the staff that I find at this dealer is just great ! More

by giuseppe.selli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
May 27, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Very professional and customer dedicated. team. It is always a pleasure to work with such knowledgably people. More

by octav chirica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagayo
May 26, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2022

The service department was superb yesterday from the manager through the service advisor. I didn't have an appointment however, they were able to REPLACE the battery, wash the car and inspect it for my More

by Ranger13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagyo
May 20, 2022 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2022

The team is super helpful. Great service. Highly recommended. Definitely will come back again in the future. More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Benny
May 21, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

May 18, 2022

First time dealing with AutoNation Acura, and I could not be happier. Great, friendly, knowledgeable and highly communicative service staff. Service was performed in a timely matter. Will use them again. More

by teamolson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi Teamolson, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 17, 2022

- Convenient online portal to schedule appointments; - Friendly staff to guide on maintenance; - Quick on finishing a series of services only in 3 hours; - Cozy place for waiting on services (free wifi More

by cyscgzx33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

Benny Gomez was the best service manager I've had at Acura Stevens Creek. He was knowledgeable, gave me good advice and let me make the best decisions for my car and my budget. I only want to work wit More

by Cindy Elledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2022

Excellent service by Giana. Very professional and fast service. I have been going to this site for many years More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 16, 2022

Service was outstanding and the service provided was excellent and they took really good care of the vehicle.. Thanks. More

by e.jgonzerk81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 18, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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