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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
471 Reviews

471 Reviews of AutoNation Acura Stevens Creek - Service Center

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March 25, 2024

The Service Manager Nicole was very professional and understands the needs of customers to get the right solution. Overall very good servicing team with right attitude towards customers. More

by MKAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 28, 2024 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2024

I had a good experience during this visit. Rolf is very friendly and made the process easily. More

by yangzhoulife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Mar 21, 2024 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 14, 2024

I keep coming back because they treat me, and my car, so well! The service is complete quickly, too. More

by Chris B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Mar 16, 2024 -

AutoNation Acura Stevens Creek responded

We are pleased to hear you had such a positive experience with us, Chris! Feel free to stop by if you ever need any more help.

February 18, 2024

I brought an MDX I was considering purchasing from another dealership for a pre-purchase inspection. Andrea fit me in the same day and the job was done quickly and thoroughly. Andrea was super helpf More

by myhutch14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Feb 23, 2024 -

AutoNation Acura Stevens Creek responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 05, 2024

Excellent service and address all problem mos specially the recall. Rolf explain everything that neede More

by ryasana@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Feb 06, 2024 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 31, 2023

Andrea was very helpful in taking care of my RDX maintenance task done at the dealer. She did everything professionally. More

by aywei888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
Jan 02, 2024 -

AutoNation Acura Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

Service advisor Andrea was very helpful and knowledgeable! Definitely would recommend her to other people. More

by josiahx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Dec 15, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thanks so much for the warm recommendation of the staff here at AutoNation Acura Stevens Creek. Feel free to stop by if you ever need any more help.

December 11, 2023

Very good experience at this dealership. Did the first service for my MDX within few hours. Very friendly. More

by krk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Dec 14, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2023

I have my 2017 MDX scheduled for service at Auto Nation acura at Steven Creek with Nicole as my adviser and considering my car is already 5 years old it was expected that some parts had to be replaced true More

by bautista.irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Dec 12, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 08, 2023

Andrea was super nice and patient in explaining the services I needed for my '15 Acura RDX. The car drives noticeably smoother when I picked it up. Andrea arranged Lyft pick up/drop off and made it wor More

by Haikun Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
Dec 12, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!