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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
471 Reviews

471 Reviews of AutoNation Acura Stevens Creek - Service Center

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March 24, 2022

Service advisor Randy was professional and courteous throughout the service keeping me informed and updated during the process and accurate time of completion of the work on the vehicle More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Solomon
Report | Print
March 23, 2022

Thank you so much for your time! It was very quick and smooth. I really appreciate it! More

by maquicco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Mar 26, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 26, 2022 -

maquicco responded

Thank you!

March 22, 2022

Very courteous staff and well priced for repairs. Sergio always takes care of his client with honest recommendations and service guidance. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Report | Print
Mar 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi Mike, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 21, 2022

Nice, friendly, and accommodating staff. Benny even gave us great recommendations for brunch and shopping while we waited on our vehicle. Will definitely return for my maintenance needs! More

by CJ904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Mar 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 21, 2022

Car was serviced as requested and returned clean and on time. I would recommend the dealership and service advisor More

by vsanjeev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Mar 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 18, 2022

Great service! Sergio helped me out and explained what was needed for my car. It was great to know what needed to be replaced and the cost associated with it. I hav More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Report | Print
Mar 23, 2022 -

AutoNation Acura Stevens Creek responded

Hi John, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2022

Sergio Rizo is a very helpful person, he has always been so helpful and polite! More

by Yazmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Report | Print
Mar 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi Yazmin, thank you for your kind review; we are happy to pass along your comments to Sergio Rizo here at AutoNation Acura Stevens Creek! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 15, 2022

My Service Rep at Stevens Creek Acura is great. They know the exact problem and solution to the problem and advise you on service needs and schedules based on what we see as cause and effect. More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianna
Report | Print
Mar 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 13, 2022

Great service no waiting time the lobby is really spacious free coffee and the customer service is great thank you More

by valenciaporfirio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Mar 14, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 11, 2022

We purchased our RDX from this dealership. The service department has been wonderful as have the service advisors. More

by Maggielou2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Solomon
Report | Print
Mar 13, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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