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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
485 Reviews

485 Reviews of AutoNation Acura Stevens Creek - Service Center

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March 30, 2022

Top notch, quality service. No issues making a same-week Saturday appointment and was in and out quicker than expected. Randy was a fantastic host making for a pleasant overal More

by Craig E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Solomon, Joe Spurrier
Report | Print
Apr 05, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 29, 2022

I love coming to this place, very enthusiastic and on time. Although waiting for a bit long 2-4 hours, the staff is polite. Everything is fine More

by Bao Vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Mar 29, 2022 -

Bao Vo responded

Good

March 25, 2022

Great service, Sergio is always great and is super helpful and goes beyond what’s needed More

by Akt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio rizo
Report | Print
Mar 30, 2022 -

AutoNation Acura Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

The work was done in a timely manner and Randel explained the work that was done and the job was well done,, More

by gstutheit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randell
Report | Print
March 24, 2022

Service advisor Randy was professional and courteous throughout the service keeping me informed and updated during the process and accurate time of completion of the work on the vehicle More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Solomon
Report | Print
March 23, 2022

Thank you so much for your time! It was very quick and smooth. I really appreciate it! More

by maquicco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Mar 26, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 26, 2022 -

maquicco responded

Thank you!

March 22, 2022

Very courteous staff and well priced for repairs. Sergio always takes care of his client with honest recommendations and service guidance. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Report | Print
Mar 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi Mike, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 21, 2022

Nice, friendly, and accommodating staff. Benny even gave us great recommendations for brunch and shopping while we waited on our vehicle. Will definitely return for my maintenance needs! More

by CJ904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Mar 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 21, 2022

Car was serviced as requested and returned clean and on time. I would recommend the dealership and service advisor More

by vsanjeev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Mar 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 18, 2022

Great service! Sergio helped me out and explained what was needed for my car. It was great to know what needed to be replaced and the cost associated with it. I hav More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Report | Print
Mar 23, 2022 -

AutoNation Acura Stevens Creek responded

Hi John, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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