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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
474 Reviews

474 Reviews of AutoNation Acura Stevens Creek - Service Center

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March 15, 2022

My Service Rep at Stevens Creek Acura is great. They know the exact problem and solution to the problem and advise you on service needs and schedules based on what we see as cause and effect. More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianna
Mar 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 13, 2022

Great service no waiting time the lobby is really spacious free coffee and the customer service is great thank you More

by valenciaporfirio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Mar 14, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 11, 2022

We purchased our RDX from this dealership. The service department has been wonderful as have the service advisors. More

by Maggielou2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Solomon
Mar 13, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

March 09, 2022

I received very professional and courteous service from Sergio. I am confident that my vehicle is now in tip-top shape until the next service is needed. More

by purevintagestyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Mar 11, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 09, 2022

Benny is very professional and courteous when I brought my car for service. He even does something extra out of his way to clean the sticker glues on my front window. More

by robertyu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny, Joe Spurrier
Mar 09, 2022 -

robertyu1 responded

👍👍👍

March 08, 2022

This was excellent, efficient, friendly service. The work was done as described and on time. More

by markharper3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Mar 10, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 07, 2022

I took my car for oil change, everything was done on a timely manner and service was great. Giana the advisor took the time to advise me on what my car needed bow and later. More

by espinom79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana , Joe Spurrier
Mar 10, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 07, 2022

Very professional attitude, extremely competent and dedicated. A pleasure to work with! Very friendly and knowledgeable. More

by octav chirica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papayago Technical adviser, Joe Spurrier
Mar 10, 2022 -

AutoNation Acura Stevens Creek responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 03, 2022

I like the way it’s set up nice waiting lobby and the way the team treats there clients More

by Y2kmadness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Mar 04, 2022 -

Y2kmadness responded

My response is final

March 03, 2022

They were polite and professional most important knew the acura nsx and fixed the issue. I drove away happy and confident that I got the best service on my car. I really appreciate Francisco being Knowledgea More

by Miamih2789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco , Joe Spurrier
Mar 06, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you so much for your positive comments about AutoNation Acura Stevens Creek! We are always more than happy to assist you if anything else comes up. Take care!

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