AutoNation Acura Stevens Creek - Service Center

I was contacted by the Title Clerk to let me know that in order to complete DMV registration of my CPO 2018 Acura MDX purchase to make an appointment for a Smog Test. Made the appointment and when I arrived, order to complete DMV registration of my CPO 2018 Acura MDX purchase to make an appointment for a Smog Test. Made the appointment and when I arrived, Randy greeted me in the service area and helped process the service order. He knew that I would be waiting and was happy to accommodate. The smog test was done and also noticed when I got the car back it was washed. Thanks! that was unexpected. Want to give a shout out to Wali (Sales) for coming out to greet me and check on the status of my service request. When the work was done, Randy found me and gave me my keys back and assured that all was well and the documentation can now be processed. As a customer, I always appreciate the human interaction and getting to know the folks that I am dealing with. Another good experience at Auto Nation Acura Stevens Creek! More

Your appointment line was answered promptly and courteously, and I got an appointment the next day for a repair. This is the second time I've worked with Sergio on service, and he was excellent. courteously, and I got an appointment the next day for a repair. This is the second time I've worked with Sergio on service, and he was excellent. Knowledgeable and thorough, and explained what was needed now and what to watch for later. Very professional. More

Came in with the need to change out my tires due to the treads being very low. Sergio explained the service necessary in changing all four, recommended tire type, and the best timing for new tires and real treads being very low. Sergio explained the service necessary in changing all four, recommended tire type, and the best timing for new tires and realignment. Very easy doing business with Acura. More

The advisor was very helpful with my car problem and explain to me the possible problem and cost to fix my car.and also contact my insurance to explain the car problem. explain to me the possible problem and cost to fix my car.and also contact my insurance to explain the car problem. More

They’re the best, doing the awesome job. They’re very helpful and customer friendly. They’re very helpful and customer friendly. More

Great service. Benny Gomez took really good care of us and we had our car serviced quickly. Benny Gomez took really good care of us and we had our car serviced quickly. More

The advisor was good at listening. Explained what will be covered during the service and what needs attention. Explained what will be covered during the service and what needs attention. More

Took my car right in when I experienced an issue. Appreciate them taking time to do additional research and do software updates. Appreciate them taking time to do additional research and do software updates. More

I’ve had Sergio help me from the service department a couple times. The service and communication he provides is top notch. Could not be happier with the results. couple times. The service and communication he provides is top notch. Could not be happier with the results. More

Got there a little early, and there were two service assistants ready to help me out. Sergio ended up helping me out. He was polite and knowledgeable. Assessed my needs in an efficient, yet personable w assistants ready to help me out. Sergio ended up helping me out. He was polite and knowledgeable. Assessed my needs in an efficient, yet personable way. He sent me to parts and they got me the part I needed. More