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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
474 Reviews

474 Reviews of AutoNation Acura Stevens Creek - Service Center

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November 28, 2021

Great service department - Sergio Rizo is always my go to! He communicates well and gets the job done fast! More

by Noor Albarakat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
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Dec 03, 2021 -

AutoNation Acura Stevens Creek responded

Hi Noor, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 28, 2021

Solomon was the best.He took care of everything from start to finish. He customer service was exceptional. More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon
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Dec 03, 2021 -

AutoNation Acura Stevens Creek responded

Hi Harry, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 27, 2021

Communications with me about the service and when the car would be ready was very helpful. More

by abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
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Dec 03, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 26, 2021

The dealer service department was super thorough and test drives my car to try and figure out why my car was making an odd noise. They checked everything also while doing the general oil change service and i More

by gabster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Dec 03, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 23, 2021

Great Service Dept.!There for my first service for my Great Service Dept.! There for my first service for my 2021 TLX Professional, courteous, clear and concise. Reassuring to see a well managed More

by scotteslater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Report | Print
Nov 26, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2021

Excellent service, on time deliver the vehicle and it has shuttle service now within 5 miles distance More

by Sunhuaiann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergin
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Nov 26, 2021 -

AutoNation Acura Stevens Creek responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2021

Easy to work withGreat flexibility time slotsFriendly Easy to work with Great flexibility time slots Friendly service Service time faster than anticipated More

by bobsievo8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio, Joe Spurrier, Sydney Thorp
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Nov 22, 2021 -

AutoNation Acura Stevens Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Nov 22, 2021 -

bobsievo8 responded

Keep it up

November 19, 2021

Very good service, friendly and warm, no hard feelings. Explained things clearly and helpful suggestions More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Solomon
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Nov 22, 2021 -

AutoNation Acura Stevens Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 19, 2021

Brought my car for servicing.Giana Papagayo was very Brought my car for servicing. Giana Papagayo was very helpful in letting me know what needs to be done to my car. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagayo
Report | Print
Nov 22, 2021 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2021

Brought my car in for service and Benny made sure my car was done perfectly!! More

by richiadjust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Nov 21, 2021 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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