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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
473 Reviews

473 Reviews of AutoNation Acura Stevens Creek - Service Center

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December 09, 2023

I have my 2017 MDX scheduled for service at Auto Nation acura at Steven Creek with Nicole as my adviser and considering my car is already 5 years old it was expected that some parts had to be replaced true More

by bautista.irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Dec 12, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 08, 2023

Andrea was super nice and patient in explaining the services I needed for my '15 Acura RDX. The car drives noticeably smoother when I picked it up. Andrea arranged Lyft pick up/drop off and made it wor More

by Haikun Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
Dec 12, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 04, 2023

Customer service was great. I was directed to the waiting area and they made sure that I was comfortable. More

by villarrealmargaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez
Dec 07, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Stevens Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Always excellent customer service, which is the main factor why I continue to bring my vehicle here for service. More

by JenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Dec 05, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are so happy to read such a great review about AutoNation Acura Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

The service was excellent and they took care of everything that I asked for during my service appointment. More

by Hyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Nov 25, 2023 -

AutoNation Acura Stevens Creek responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2023

Excellent job, professional and quick job that was able to identify my problem quickly and accurately More

by jdickison1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf wick
Nov 21, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Good costumers service really kind people. Best waiting lobby with good coffee maker awesome experience More

by guadalupesanjo408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Nov 19, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

The customer service is always amazing and never have any issues what so ever when it comes to bringing in my Integra for service. More

by Banuelos.frank1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Nov 19, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

My family and I have been customers at Stevens Creek Acura Dealership for the past 20 years. Selection of inventory is wonderful! Customer service is a top notch. We have never felt any pressure from sa More

by Yulianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Nov 19, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Andrea took wonderful care of me in my car. It was fixed perfectly the first time I will come back for further service. More

by blofting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Nov 17, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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