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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
474 Reviews

474 Reviews of AutoNation Acura Stevens Creek - Service Center

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November 17, 2021

Randy was very friendly and kept me updated on the status of the vehicle. Also he explained reasons for all repair works or replacements that were required. More

by santanusinha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Solomon
Nov 21, 2021 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2021

The service is excellent and super fast. Giana is excellent, I recommend her. Thank you for the service, Shiva More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana, Sydney Thorp
Nov 19, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

November 16, 2021

We always trust the team at stevens creek dealer they’re always kind and very good at what they do Benjamin is always friendly and very profesional More

by Clausr527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Gomez , Joe Spurrier, Sydney Thorp
Nov 19, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2021

I couldn’t be happier with the service, so smooth and efficient. Staff are all very pleasant. I would give Sergio a 10 star rating if I could. He points service items out without being pushy and saves me More

by Collette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Nov 16, 2021 -

AutoNation Acura Stevens Creek responded

Hello Collette, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

November 10, 2021

Thanks so much for great service. I especially liked how you washed my car! Staff was very polite and friendly. More

by laureng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Nov 11, 2021 -

AutoNation Acura Stevens Creek responded

Hello Laureng, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2021

Very efficient service! 2 & a half hours in and out. Friendly Service Agent. Comfortable waiting room. More

by Mark Lyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 14, 2021 -

AutoNation Acura Stevens Creek responded

Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 08, 2021

We are always pleased with the service at Acura SC. The quality of service is excellent, and we are always happy with the efficiency of the visit. Sergio does a great job of taking care of us. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 08, 2021

Excellent and amazing service as always my go to for service. Thank you for everything More

by Alma.Duarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny, Joe Spurrier
Nov 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2021

My service manager at AutoNation Acura of Steven Creek, Benny, is amazing. We have had our car in for service a few times now with Benny as our service manager and he has been extremely considerate of our More

by ADBarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Nov 08, 2021 -

AutoNation Acura Stevens Creek responded

Hi Adbarger, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

November 05, 2021

I waited in the waiting room about 1 1/2 hours longer than the estimated time. I knew I had to wait several hours but there was no reason to wait that much over their estimate. More

by bgoedjen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Rizi
Nov 08, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

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