AutoNation Acura Stevens Creek - Service Center

I waited in the waiting room about 1 1/2 hours longer than the estimated time. I knew I had to wait several hours but there was no reason to wait that much over their estimate. than the estimated time. I knew I had to wait several hours but there was no reason to wait that much over their estimate. More

Benjamin was amazing. I had my 1st service appointment at Acura of Steven’s Creek since the one at Serramonte just closed down. Benjamin knew I drove all the way from San Francisco and knew that it would be Acura of Steven’s Creek since the one at Serramonte just closed down. Benjamin knew I drove all the way from San Francisco and knew that it would be raining later on in the day. He got me in and out of there within an hour just so I wouldn’t be driving in the rain. Being in and out within an hour is unheard of based on previous experiences at other service dealerships. He also did not try to upsell me any service that I did not need which I totally appreciate. He also made sure my car got washed before it started raining because apparently they close down the washers when it rains. Will definitely be back for my next service appointment. Thanks Benjamin for treating me like a family member instead of a customer. More

Benny was great. I Will return for more services in the future. Fair and honest. future. Fair and honest. More

great service. very happy for service. waiting area was clean and nice. my service agent was excellent. clean and nice. my service agent was excellent. More

Service was Friendly, smooth and fast!!!! Two thumbs up. Sergio made me feel right at home. Thanks! Sergio made me feel right at home. Thanks! More

It was easy to make an appointment. Advisor, Sergio, is friendly and knowledgeable. Car was done on time. friendly and knowledgeable. Car was done on time. More

Great personalized service. Trustworthy. Honest about what we should spend on and where we can save money. Sergio is very helpful and nice. Prompt follow up. what we should spend on and where we can save money. Sergio is very helpful and nice. Prompt follow up. More

The service is excellent, the service advisor Have a lot The service is excellent, the service advisor Have a lot of knowledge about the vehicle The service is excellent, the service advisor Have a lot of knowledge about the vehicle More

Friendly and courteous customer service. Was able to get in and out in a timely manner. in and out in a timely manner. More