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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
472 Reviews

472 Reviews of AutoNation Acura Stevens Creek - Service Center

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September 12, 2021

Love the Stevens Creek Acura location. Always able to fit me in and my car is well taken care of. Service advisors are honest and not pushy. More

by pjr1069
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Sep 15, 2021 -

AutoNation Acura Stevens Creek responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

Service representative Geovannia is always very nice Service representative Geovannia is always very nice and professional; work completed in reasonable time and the price was right . That is why I c More

by ks5starkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
geovannia service rep
Sep 15, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2021

Service was great, and my service advisor was excellent. Fast, efficient service, and I was surprised that the problem with my car was not as bad as I feared. More

by markpasion
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Sep 09, 2021 -

AutoNation Acura Stevens Creek responded

We appreciate you taking the time to leave us a response, Mark! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2021

My regular service manager did a good job. Explained what service needed, the estimated time to be done, gave free car wash, and at the end he explained that everything else was good. He knowledgeable what h More

by Yanti Dowling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Sep 09, 2021 -

AutoNation Acura Stevens Creek responded

Yanti, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 07, 2021

Service department members are always courteous and professional, and the work was completed within the predicted timeframe. I will continue to bring my vehicle here for all future maintenance needs. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rothschuh
Sep 07, 2021 -

MM responded

Service department members are always courteous and professional, and the work was completed within the predicted timeframe. I will continue to bring my vehicle here for all future maintenance needs.

Sep 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2021

I purchased in 2019 an Acura ILX model, I am very happy with it. The sales staff were accommodating and knowledgeable. I also have had a few interactions with Gianna Pappagallo in the service departmen More

by alexcs7001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Sep 08, 2021 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 30, 2021

I can always trust Giana and the best service advisor. The service i receive from Acura of Steven Creek is always outstanding. I do recommend this site to everyone and especially Giana. Thanks you, More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana, Joe Spurrier
Sep 04, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2021

Sergio Rizo was very courteous, polite and explained everything that needed to be done to my car. When it was finished,he explained everything that they did and what good condition my car was in. More

by ejschnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Aug 31, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with Sergio! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

Very professional and friendly service …………..and the time promised to pick up the car is very accurate……………….. Thanks for the car wash too. Will see you again on the next service. More

by Danpham2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Aug 26, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2021

Mainly due to COVID 19 my mom was not driving her Acura. I used a battery charger to keep the car battery charged. It was about 2 months since I charged the battery. When I went to open the car door with t More

by r0n0606@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Aug 21, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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