Back

AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
472 Reviews

472 Reviews of AutoNation Acura Stevens Creek - Service Center

Sort by
December 03, 2013

I took my car in for B1 service. The appointment was done a day before. I retrieved Great quality service. Excellent customer service support from Ricardo! More

by Acura2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richardo Garcia
November 27, 2013

I feel this is the kind of service that should be extended to a customer , stright forward , polite and efficent. The person that help me was informative and explained detail everything that was do More

by mikebwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman that help me.
November 26, 2013

I bought my 2007 TL from this dealership in January of 2007 and I have been taking my car to them since then (although I live in San Mateo). The sales was easy and comfortable, but the service has been fa More

by sshamsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jimenez
August 20, 2013

having my car work on at steven creek acura in san jose, California this afternoon for problem that have been occurring on my acura vehicle. More

by Thang9489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
August 16, 2013

I went in for a basic oil change and left very happy. From being greeted upon arrival the process was flawless. They were honest about the time I would expect to wait and actually finished quicker than e More

by marcyes35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
July 30, 2013

I've been Acura customer for last 4 years and I've used A1 and B1 services from Steven Creek. This is the second time I am seeing the best service from one of the agents named Mike Djamali. He wa More

by budurichandra2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Djamali
November 18, 2012

I purchased my brand new 2004 TL from this dealership and have been using them for the maintenance service ever since. I have always been very happy with the service that I received from Dave and/or Cathy Jo More

by waisee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave & Cathy Jocius
October 19, 2012

I had an issue with one of the service programs I signed up for, and was very upset that nobody called me back. However, Joe followed up with me and wanted to make sure I was satisfied, which I appreciated More

by lorimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
November 04, 2011

Brought my car in for a simple oil change with a 4-month-old and a 2.5 year-old, waited for 3 hours until closing time...went to check on the status, saw that the entire service department has gone More

by valen_lai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Jocius
February 15, 2011

Besides have the same first name as me. Johnny was courteous and gracious and very pleasant to deal with. Having an older model acura I know there is generally more things needed to do to my car to ma More

by Johnny1n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHNNY NGUYEN
...
47