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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
473 Reviews

473 Reviews of AutoNation Acura Stevens Creek - Service Center

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September 21, 2023

The staff is very knowledgeable and welcoming. I’ve never had a bad experience here More

by e.rodz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole- Service Advisor
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Sep 24, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 18, 2023

Rolf is amazing. He was able to guide me through the issues with the car in layman terms. More

by Sha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Report | Print
Sep 22, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 14, 2023

Great service personnel. Got my car in and repaired in under two hours. Waiting room is nice and big with complimentary drinks and a tv. Was able to work on my laptop while I More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Rolf
Report | Print
Sep 18, 2023 -

AutoNation Acura Stevens Creek responded

Hi Ray, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 14, 2023

My service appointment went very smoothly. No surprises. Good Communication. Nicole stayed in text communication the entire appointment which I appreciate. More

by vicky449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Report | Print
Sep 18, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 19, 2023

Although I don't have an appointment, I can do the maintenance on the same day. The service attitude is also very good. More

by Evan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Aug 25, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 11, 2023

Nicole is nice and she has very excellent service attitude. I am so lucky to have her taking care of my car maintenance at Stevens Creek Acura. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Aug 15, 2023 -

AutoNation Acura Stevens Creek responded

Hi Larry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2023

I drive my RDX with confidence knowing the service provided is up to date per recommended vehicle requirements recommended by Adam. More

by mendoza.delilah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gonzales
Report | Print
Aug 15, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

August 07, 2023

The service of Acura Stevens Creek on my 20127 RDX A1 service and coolant flush is great. More

by autona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Aug 11, 2023 -

AutoNation Acura Stevens Creek responded

Hi Autona, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Best experience I've ever had while getting my car serviced. It was all because of Rolf. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Report | Print
Aug 08, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2023

Service was extremely excellent. Service was done in a timely matter and service Rep was very knowledgeable More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Jul 31, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

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