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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
476 Reviews

476 Reviews of AutoNation Acura Stevens Creek - Service Center

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August 07, 2023

The service of Acura Stevens Creek on my 20127 RDX A1 service and coolant flush is great. More

by autona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Aug 11, 2023 -

AutoNation Acura Stevens Creek responded

Hi Autona, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Best experience I've ever had while getting my car serviced. It was all because of Rolf. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Report | Print
Aug 08, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2023

Service was extremely excellent. Service was done in a timely matter and service Rep was very knowledgeable More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Jul 31, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 24, 2023

Rolf Wick always provides top notch service. Very thorough explanations, and sends me a text as soon as the car is ready for pick up. They have a nice waiting area with comfortable chairs, TV, a More

by bendo530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Report | Print
Jul 28, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

My service rep, Benny Gomez, was great to work with. My vehicle service was not completed on the first visit, but he got me prioritized and turned around quickly on the second visit. More

by matthawkins1588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Report | Print
Jul 25, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 20, 2023

Fast service and completed the work on time during my wait. Easy to schedule and communicate with service rep. More

by waynetlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Report | Print
Jul 25, 2023 -

AutoNation Acura Stevens Creek responded

Hi Waynetlee, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 19, 2023

Reception and support provided by Nicole was awesome. I like recommending working with her. Car service overall is great. More

by Prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Jul 30, 2023 -

AutoNation Acura Stevens Creek responded

Hi Prakash, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Excellent, appreciated your service,very friendly , I very happy that service , my next EV car is Acura More

by dundinguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunm
Report | Print
Jul 30, 2023 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

The service is good, and technician is responsive. Although the time is longer than expected, it is understandable. Overall I am happy with the service More

by wenjingxue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Report | Print
Jul 10, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2023

Rolf helped me schedule everything ahead and it saved me a lot of time drop off my car. He also helped me check the warranty information, which is very helpful as well. More

by Jay Zhu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Report | Print
Jul 02, 2023 -

AutoNation Acura Stevens Creek responded

Hi Jay, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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