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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
472 Reviews

472 Reviews of AutoNation Acura Stevens Creek - Service Center

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July 20, 2023

My service rep, Benny Gomez, was great to work with. My vehicle service was not completed on the first visit, but he got me prioritized and turned around quickly on the second visit. More

by matthawkins1588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Jul 25, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 20, 2023

Fast service and completed the work on time during my wait. Easy to schedule and communicate with service rep. More

by waynetlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Jul 25, 2023 -

AutoNation Acura Stevens Creek responded

Hi Waynetlee, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 19, 2023

Reception and support provided by Nicole was awesome. I like recommending working with her. Car service overall is great. More

by Prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 30, 2023 -

AutoNation Acura Stevens Creek responded

Hi Prakash, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Excellent, appreciated your service,very friendly , I very happy that service , my next EV car is Acura More

by dundinguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunm
Jul 30, 2023 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

The service is good, and technician is responsive. Although the time is longer than expected, it is understandable. Overall I am happy with the service More

by wenjingxue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Jul 10, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2023

Rolf helped me schedule everything ahead and it saved me a lot of time drop off my car. He also helped me check the warranty information, which is very helpful as well. More

by Jay Zhu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Jul 02, 2023 -

AutoNation Acura Stevens Creek responded

Hi Jay, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Fast and courteous service. The service advisor explained everything done to my car and told me what needed to be done in the future. More

by Dee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rolf wick
Jun 27, 2023 -

AutoNation Acura Stevens Creek responded

Hi Dee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 24, 2023

The staff is very friendly and always attentive. I like the easy going experience overall. More

by GR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicole
Jun 27, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 22, 2023

I found the service team accommodating. I brought my car in and my rep was helping another customer and and available rep got me processed. The same thing happened at pickup. Great teams More

by bobfillh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rolf
Jun 26, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 20, 2023

Quick and easy service with no hassle or surprise expenses. Easy to schedule and with great customer service each time. More

by rahulc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Jun 23, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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