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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
472 Reviews

472 Reviews of AutoNation Acura Stevens Creek - Service Center

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June 15, 2023

I took my car here for its first service. My service advisor, Nicole, was very communicative, yet had a nice calm demeanor. She wasn’t pushy and didn’t act like she was trying to sell me anyt More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jun 19, 2023 -

AutoNation Acura Stevens Creek responded

Hello Patrick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 08, 2023

Quick and fast servicing as promised, nice and tidy lounge, my daughter had a nice time during the servicing time, she had plenty of toys and snacks to enjoy .. thanks More

by Praveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Jun 12, 2023 -

AutoNation Acura Stevens Creek responded

Hi Praveen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

I recently had the pleasure of experiencing the finest car service at Stevens Creek Acura, and I must say it was truly exceptional. I had the privilege of being assisted by Nicole Dunn, who displayed an i More

by raycsvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Jun 09, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Stevens Creek! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

June 03, 2023

I purchased my acura at this dealership and ever since i go for all services here and always receive the best care and good deal for my car service. Very caring team for customers and take great care of you More

by elija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nicole
Jun 06, 2023 -

AutoNation Acura Stevens Creek responded

Hi Elija, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 01, 2023

Rolf step up and help me to get appointment last minute . Excellent service and friendly service .He went above and beyond address my issues. He is very knowledgeable and answers my questions. ⭐️⭐️⭐️⭐️⭐️ More

by ryasana@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Jun 05, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023

Small dealership that does high quality work. It lives up to the rigorous standards of Acura More

by Service Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Jun 05, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

The experience was five star all the way from scheduling the service appointment to dropping off the car, performing the service and pick up. Can’t ask for anything else! More

by jiteshshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jun 05, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 28, 2023

Great friendly service , that lives up to their commitments. Very pleasant lounge area. Dependable and organized. More

by RonaldK415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
May 31, 2023 -

AutoNation Acura Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2023

Excellent services especially Nicole. I would give her 10 stars, if I could. Thank you More

by Dinh Vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
May 27, 2023 -

AutoNation Acura Stevens Creek responded

Hello Dinh, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

Fast and friendly service. With appointment the check in process was very efficient. Car was ready an hour sooner than expected. Overall great experience. More

by BrianCordeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
May 25, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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