AutoNation Acura Stevens Creek - Service Center
Santa Clara, CA
472 Reviews of AutoNation Acura Stevens Creek - Service Center
I took my car here for its first service. My service advisor, Nicole, was very communicative, yet had a nice calm demeanor. She wasn’t pushy and didn’t act like she was trying to sell me anyt My service advisor, Nicole, was very communicative, yet had a nice calm demeanor. She wasn’t pushy and didn’t act like she was trying to sell me anything. My service was done promptly and sooner than expected. More
Quick and fast servicing as promised, nice and tidy lounge, my daughter had a nice time during the servicing time, she had plenty of toys and snacks to enjoy .. thanks lounge, my daughter had a nice time during the servicing time, she had plenty of toys and snacks to enjoy .. thanks More
I recently had the pleasure of experiencing the finest car service at Stevens Creek Acura, and I must say it was truly exceptional. I had the privilege of being assisted by Nicole Dunn, who displayed an i car service at Stevens Creek Acura, and I must say it was truly exceptional. I had the privilege of being assisted by Nicole Dunn, who displayed an incredibly warm and welcoming attitude from the moment I arrived. Nicole's honesty and integrity were truly refreshing. She took the time to thoroughly assess my car service needs and provided me with transparent recommendations, never attempting to upsell me on unnecessary services or products. Her genuine concern for my satisfaction and trustworthiness made the entire experience that much more enjoyable. To add to the already remarkable service, Nicole went above and beyond by arranging complimentary rides to and from the service center. This thoughtful gesture saved me both time and hassle, making the entire process seamless and convenient. Furthermore, at the conclusion of the service, Nicole surprised me with a complimentary car wash, leaving my vehicle looking immaculate and me feeling incredibly valued as a customer. In all my years of receiving car service, I can confidently say that Nicole and the team at Acura Stevens Creek have set a new standard of excellence. Their commitment to providing outstanding customer service, combined with Nicole's exceptional professionalism, made this visit truly unforgettable. Without a doubt, I couldn't have asked for a more satisfying experience. Nicole and Acura Stevens Creek have my highest recommendation! More
I purchased my acura at this dealership and ever since i go for all services here and always receive the best care and good deal for my car service. Very caring team for customers and take great care of you go for all services here and always receive the best care and good deal for my car service. Very caring team for customers and take great care of you and your vehicle. More
Rolf step up and help me to get appointment last minute . Excellent service and friendly service .He went above and beyond address my issues. He is very knowledgeable and answers my questions. ⭐️⭐️⭐️⭐️⭐️ Excellent service and friendly service .He went above and beyond address my issues. He is very knowledgeable and answers my questions. ⭐️⭐️⭐️⭐️⭐️ More
The experience was five star all the way from scheduling the service appointment to dropping off the car, performing the service and pick up. Can’t ask for anything else! the service appointment to dropping off the car, performing the service and pick up. Can’t ask for anything else! More
Fast and friendly service. With appointment the check in process was very efficient. Car was ready an hour sooner than expected. Overall great experience. With appointment the check in process was very efficient. Car was ready an hour sooner than expected. Overall great experience. More