AutoNation Buick GMC Corpus Christi - Service Center

Awesome Service Advisor I made a Service Appointment online and when I arrived, I was greeted by Service Advisor Samantha L. She was very professional and courteous throughou I made a Service Appointment online and when I arrived, I was greeted by Service Advisor Samantha L. She was very professional and courteous throughout the entire visit. Her Communication with me was beyond expectations. Samantha has such a Great Attitude and she truly cares about her customers. I am very impressed with her Customer Service skills and product knowledge. I encourage anyone needing Service, to ask for Samantha L...... Samantha made my visit to Autonation a pleasant experience and believe she is a true asset to the company. More

Friendly,very helpful I bought my car from Auto Nation and I've never had a bad experience so far...brought my car in for routine oil changes tire rotations for and David w I bought my car from Auto Nation and I've never had a bad experience so far...brought my car in for routine oil changes tire rotations for and David was always helpful...and when my warranty ran out HE was the one to find out i stiill had coverage on my water pump...phew! Thank goodness for David! I'll always look for him to assist me with my vehicle...thank u guys! Love my AUTONATION ! 💖 More

Someone followed through Very kind and prompt service department. Jac was very professional and caring. He did what he said he would do. I liked the attention to detail very m Very kind and prompt service department. Jac was very professional and caring. He did what he said he would do. I liked the attention to detail very much. They were not going to let me leave with my car till I was happy More

Horrendous service Brought my vehicle in for a turbo issue and coolant leak. it took them almost two months to diagnose and service the vehicle. it took them 3 weeks bef Brought my vehicle in for a turbo issue and coolant leak. it took them almost two months to diagnose and service the vehicle. it took them 3 weeks before they even communicated with a warranty company that the work was being performed through ended up costing me over a grand an Rental charges for a vehicle to use while my truck was being serviced. 0 phone calls were returned to me from the service writer the service manager and the general manager for weeks at a time More

Service department cant get it right After speaking with two different service reps (first one quit and never placed order for parts) then having the Service Manager call me about a previ After speaking with two different service reps (first one quit and never placed order for parts) then having the Service Manager call me about a previous poor rating, they still cannot get it right and after 6 weeks and they have not ordered the right parts. I have never seen this kind of incompetence from a Chevy Dealer, the issues start at the top with the Service Manager and trickle down. I am not going back and will try a different dealer to get my parts. Unbelievable with todays technology! More

Simply stress free and perfect My service expert is very descriptive and goes about and beyond, with assistance of any service required matter to obtaining coupons for the best rate My service expert is very descriptive and goes about and beyond, with assistance of any service required matter to obtaining coupons for the best rates. I pleased from the time I drop of my vehicle for servicing to the time I pickup my vehicle. I am always updated with status of issues and never left in anticipation. More

Horrible customer service We bought a vehicle from auto nation a few months ago and have had to take it in several times for service. This place is very disorganized and the cu We bought a vehicle from auto nation a few months ago and have had to take it in several times for service. This place is very disorganized and the customer service is horrible. We will never purchase another vehicle from auto natio or use the service department again. Lesson learned. More

Salesperson was good repair shops aint no good The service deptwas suppose to make sure the truck was ready to go when i bought it and i have had going on 3 mths and have spent money on repairs and The service deptwas suppose to make sure the truck was ready to go when i bought it and i have had going on 3 mths and have spent money on repairs and have taken it back twice for them to look at it and it still needs work mechanics there do not know nothing about cars they meed more experience. There service department needs new management and mechanics More

Terrible Service. I would not recommend the dealership to anyone. Their repair shop is awful and no one seems to ever know what is going on. I had an issue with my Silv I would not recommend the dealership to anyone. Their repair shop is awful and no one seems to ever know what is going on. I had an issue with my Silverado that had to get escalated to the Director of Service in order for any progression to happen with my truck. I never put any blame on the service advisors, as they are only taking appointments and asking about consumer concerns. I will be following up again with GM and with this dealership.3 More

MAKING SERVICE DEPARTMENTS GREAT AGAIN As I walked in the door, I immediately locked eyes with a man named Jason. I knew he was the one. My problem was a non functioning radio. As I approac As I walked in the door, I immediately locked eyes with a man named Jason. I knew he was the one. My problem was a non functioning radio. As I approached his podium he gave me a spectacular greeting: "God bless America, welcome to the greatest service department in Texas. How may I help you." The experience was perfect. As I waited my service advisor brought me American brewed black coffee and proceeded to massage my feet, even though I warned him of the rough case of athletes foot I have had since basic training. When I got into my truck it smelled amazing. As though the detail crew had sprayed essence of gunpowder and independence. As I drove away I looked in the rearview mirror. Jason was standing there, waving goodbye slowly. I found a single tear fall down my cheek. I would long for my next service visit, and pray that it would be Jason that took care of me again. I highly recommend this Full service department. More