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AutoNation Buick GMC Park Meadows - Service Center

Lone Tree, CO

4.3
251 Reviews

251 Reviews of AutoNation Buick GMC Park Meadows - Service Center

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August 03, 2023

Third time their service department screwed up my new truck. The most recent was the tech didn’t clamp radiator hose resulting in truck breakdown on I70 while pulling my trailer. Still waiting for towi More

by kjh_co_123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob, Brian
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Aug 07, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6093. We hope to hear from you.

Aug 09, 2023 -

kjh_co_123 responded

Called and left a message but no response

July 31, 2023

They advertise loaner cars but don’t give you one. They only have one guy for transmissions, yet they 15 cars that need transmission work. Totally unprofessional. More

by Jonesantonio073
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
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Aug 04, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Buick GMC Park Meadows take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6093 -- we hope to hear from you soon.

July 22, 2023

The oil change and tire rotation were completed per the appointment time we had scheduled. The advisor informed us of the additional services needed. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry T.
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Jul 26, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi Jane, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Great service and support from this dealership. The service department personnel is very good at communicating the problems on your car. More

by williamgoolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Loving
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Jul 26, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

SCHEDULING OF SERVICE AND FRIENDLY CUSTOMER SERVICE. INFORMED AND KNOWLEDGEABLE! I WILL DEFINITELY GO BACK AGAIN! More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Jul 26, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Great experience there. Fast , efficient, accommodating. Kind, considerate. The fellow I worked with was just excellent. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wish I could remember his name..he was great.
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Jul 19, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 12, 2023

Friendly service staff and very transparent transaction. Excellent job. I will refer my friends and family. More

by tlp001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall names.
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Jul 14, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 02, 2023

The service was great. Kept me informed. PLEASE tell Randy to stop driving by his house on the way back to the dealership! It adds at least 15 minutes to the drive, I've s More

by Laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jul 06, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi Laurel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

They received the truck as scheduled, promised the work to be done by 11:00 and came through with the delivery on time. Clean facility and friendly staff. More

by mike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 04, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi, we are pleased to hear you had such a positive experience with us, Mike! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Great job doing 2 oil changes on both of my trucks. Done in an hour! Thanks Payton and Jacob! More

by jrinow
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Payton, jacob
Report | Print
Jul 03, 2023 -

AutoNation Buick GMC Park Meadows responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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