AutoNation Buick GMC Park Meadows - Service Center

I have had to take may car back 4 times for the same issues to be repaired under warranty. I have been left stranded on the side of the road because of the mistakes they have made and had to have the ca issues to be repaired under warranty. I have been left stranded on the side of the road because of the mistakes they have made and had to have the car towed back two times at my own expense. Now, since my warranty expired, they want me to pay for the repairs that are still for the same issues. Every time it takes them many days to even call me back and they never provide a loaner. The worst part is they always scratch and dent my car. This place is terrible - I would go to any other dealer instead of them. - A last time GM customer (2019 Regal GS) More

I was very pleased with the prompt appointment, and the fast repair. Good Job I would recommend this Service Department to everyone. Carlo A Blandina fast repair. Good Job I would recommend this Service Department to everyone. Carlo A Blandina More

Customer service is amazing! Had our new truck serviced, would highly recommend! Even got a video of the under carriage of our truck as part of the service! Had our new truck serviced, would highly recommend! Even got a video of the under carriage of our truck as part of the service! More

Everything from scheduling to getting the service completed was so easy and everyone was very helpful! completed was so easy and everyone was very helpful! More

It was so easy to make appointment online. and twirl the service into my schedule. The service team were very friendly and efficient. and twirl the service into my schedule. The service team were very friendly and efficient. More

Jake in the service department always gives great customer service. He works with my schedule and I trust him. customer service. He works with my schedule and I trust him. More

I took my 2017 Encore in for service about a year ago because the blind spot indicator on the driver side mirror falsely detects traffic on a daily basis. The error could not be duplicated, but on the w because the blind spot indicator on the driver side mirror falsely detects traffic on a daily basis. The error could not be duplicated, but on the way home from the dealership the false reading happened again. After dealing with this for over a year, I took the car back in and was told the system works correctly. In my opinion, this has become a safety issue that no one seems to be able to fix. Really disappointing. More

Excellent customer service. Price quoted was accurate and car was delivered when it was promised. Payton does an excellent job handling multiple customers and car issues at the Price quoted was accurate and car was delivered when it was promised. Payton does an excellent job handling multiple customers and car issues at the same time. More

This was second visit to this location and will be my last. My service or more so lack of service is not one that any customer should have to do experience.To begin, I had a scheduled appointment; howeve last. My service or more so lack of service is not one that any customer should have to do experience.To begin, I had a scheduled appointment; however upon arrival I was not acknowledged while customers that arrived after me were serviced right away. While I understand that many businesses are understaffed, I think as a courtesy I could have been spoken to briefly at the very least. Then when interacting with employees, their demeanor was very rude and made me feel uncomfortable. I can’t believe that these employees represent your business and that anyone would return after experiencing what I went through. More

Service itself was fine, the customer service is mediocre at best. Honestly, no one there seems to like what they are doing. I have been in twice (once was scheduled and when I got there was told the part wa at best. Honestly, no one there seems to like what they are doing. I have been in twice (once was scheduled and when I got there was told the part was not ready, no apologies for a lost day), and the communication is as if I am bothering them. No one smiles and there is no engagement. More