AutoNation Cadillac Corpus Christi - Service Center

Taylor and the team involved in the service department made my warranty work a breeze! Thankful I was able to get my work done to my vehicle and that communication was always open! made my warranty work a breeze! Thankful I was able to get my work done to my vehicle and that communication was always open! More

Everything about this dealership, service, and attendants were exceptional. The staff were both helpful and extremely pleasing. The work done was fast and explanations were appreciated. were exceptional. The staff were both helpful and extremely pleasing. The work done was fast and explanations were appreciated. More

Chevrolet Customer Service Chat Service location AutoNation Chevrolet South Corpus Christi 6602 S Padre Island Dr Corpus Christi, TX 78412 United States The dealer is either completely una AutoNation Chevrolet South Corpus Christi 6602 S Padre Island Dr Corpus Christi, TX 78412 United States The dealer is either completely unaware of General Motors policies regarding warranty service or simply unwilling to follow them. Made an appointment and was told it would be 5-7 days before they could get to the car. Aside from misleading customers on appointment dates and times, they refused to assist with loaner or rental while they had the car, indicating the issue had to be diagnosed before courtesy transportation was available. The vehicle had less than 500 miles, so it was clearly a warranty service. Thus, I contacted GM Customer Service directly and received the following: I'm sorry to hear you are experiencing such frustrations. Dealerships are independently owned and operated and manage their own loaner vehicles. Whenever an overnight, warrantable repair is required, Chevrolet does try to assist with transportation during this period. GM will cover a daily rate of up to $44/day ($47/day Cadillac rental) from a 3rd party rental agency until the repair is concluded. Please note, we will only consider reimbursement for a GM vehicle rented from a 3rd party rental agency. A NON GM 3rd party rental will not be reimbursed. Also any other fees including taxes, insurance, fuel, taxes, other fees and optional add-ons such as navigation, toll road devices, satellite radio are not reimbursable." For long term rentals, we also ask that you rent your vehicle by the week or month rather than daily to receive the best rental prices. Having your dealership coordinate your alternate transportation will ensure it is within GM’s coverage allowance. We can also contact the dealer to advise that they assist with setting up a rental if a loaner is not available. Once repairs are complete, we can collect your documentation via email or it can be submitted directly to the dealership. Please keep in mind that until we have the invoices in hand, we cannot guarantee rental coverage. The case number is 9-15197396235. The dealer should contact you directly once we contact them regarding the loaner/rental vehicle concern. Is there anything else I can assist with at this time? More

Excellent service as always! The service personnel are always ready to talk mechanical details with me, and they don't make judgments before I start talking. The service personnel are always ready to talk mechanical details with me, and they don't make judgments before I start talking. More

I took my truck in for oil change and tire rotation. I waited at the dealership for almost 2hrs. When I got the truck back and I paid for the service, to make long story short. Tires were not rotated an I waited at the dealership for almost 2hrs. When I got the truck back and I paid for the service, to make long story short. Tires were not rotated and oil was dangerously low. They refund me what I paid and re service the truck again. Don't know if this is something normal or a one time thing, but charging money for service that is not done is unacceptable. Maybe the service department needs more attention, maybe a Quality assurance person to check the maintenance is done write and properly. More

Your face book ad doesn't work. Ms. Anna was great help. She help me when the computer did not have my morning appointment. Had my truck serviced that morning. Thank you Anna for Ms. Anna was great help. She help me when the computer did not have my morning appointment. Had my truck serviced that morning. Thank you Anna for your help. More

Russell is a compassionate service advisor for Veterans besides a well endowed individual to consider. besides a well endowed individual to consider. More