AutoNation Cadillac Corpus Christi - Service Center

Poor service department Had a schedualed oil change at 8:40, checked in at 8:20, left and came back an hour and a half later, and my vehicle was still in waiting line, after Had a schedualed oil change at 8:40, checked in at 8:20, left and came back an hour and a half later, and my vehicle was still in waiting line, after talking with my rep, it took another 20 or so minutes for them to pull my vehicle into the garage, that’s a 2 hr wait before they even touched my vehicle, then another 45 minutes for them to finish the maintenance, what was the point of having an appointment, should have bought a ford or went somewhere else.this is my 3rd service appointment and very one of them was miserable. More

Always good service Wrote review on wrong dealership but AutoNation Cadillac is great I've purchased to vehicles here both through Nieves Cerda .From the entire process o Wrote review on wrong dealership but AutoNation Cadillac is great I've purchased to vehicles here both through Nieves Cerda .From the entire process of choosing purchasing was amazing.WHen my vehicles have been serviced I've always been satisfied .The service team is more than efficient when it comes to customer care. More

Never use service at autonation chevrolet in corpus service Dropped off vehicle 2015 Chevrolet Tahoe on Wednesday March 1st 2017 1 week later still no phone call from Frank Botello no updates guessing because f Dropped off vehicle 2015 Chevrolet Tahoe on Wednesday March 1st 2017 1 week later still no phone call from Frank Botello no updates guessing because fixing oil pan under warranty is not making money so I'm not a rush for service...Frank insured me he would call us to update and that would be ready by Monday one week later not even a phone call no car...I will never take vehicles to autonation chevrolet service and will let the many co-workers, friends, and family know to not ever take vehicles to autonation for service sucks More

Warranty Service Having warranty work done on new Yukon Denali. Vehicle has been at shop for 1 month today and still not ready. Had a vibration so they are replacing Having warranty work done on new Yukon Denali. Vehicle has been at shop for 1 month today and still not ready. Had a vibration so they are replacing 2 wheels that were out of round and 3 tires. Replacing broke headlight and plastic pieces by windows that were coming off. Does it really take over a month to have this work done. Hopefully I get it back soon. WILL NEVER DEAL WITH THIS DEALER AGAIN! More

My advisor Frank Botello did an excellent job in ensuring the safety of myself and my children. Our car kept turning off and he did and excellent job making sure the problem was fixed and then took extra tim the safety of myself and my children. Our car kept turning off and he did and excellent job making sure the problem was fixed and then took extra time to follow up with us to make sure everything was still ok. We appreciate everything you did for my family. I would go back any time to get serviced there. More