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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

4.2
476 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 231 service reviews

May 06, 2026

Fine great dealership service personnel always on top of everything Never a problem great good fine Good good fine fine ok ok ok fine great work good fine fine fine More

by cecriso
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eden Silver
May 14, 2026 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2026

I’ve purchased or or leased a number of Cadillacs over the years, both in Florida and New York. In my opinion, AutoNation Cadillac in West Palm Beach Florida is the best. I would recommend them to family More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden and the service manager Rob. Both go over and above to service their customers.
Apr 05, 2026 -

AutoNation Cadillac West Palm Beach responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.

February 07, 2026

Really poor service handling appointments. Can never get through by phone and online system is really weak More

by pgordon1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark castro
Feb 11, 2026 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 31, 2025

Rob and his team are always top notch! Kamita was amazing to work with and kept me informed throughout my whole process. More

by Eddie B
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Lanier, William Jackson, Kamita
Jan 01, 2026 -

AutoNation Cadillac West Palm Beach responded

Hi Eddie, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2025

Very helpful, provided a pickup car from my home to the dealership, MARK CASTRO is very knowlagble and helpful. More

by mariotg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Castro
Dec 20, 2025 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2025

Very professional dealership both in sales and service. Abi in sales is very professional and knowledgeable salesperson. We responsive and well versed. In service Eden is a winner. She's on top of how/w More

by jwk7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden and Abi
Nov 23, 2025 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 28, 2025

Their ship is in a good central location and the service department is right off the main road so easy to get to. I met with Steve the service advisor and he couldn’t of been better explaining everything to More

by bill48009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I work with Steve the service advisor
Oct 28, 2025 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2025

Service advisor was Kamita and she did a great job. It was a recall on my 2021 XT4 for fuel pump module. Also replace engine air filter. Great service, very efficient. Alos appreciate the car wash! More

by riavaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamita
Oct 22, 2025 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! If you ever need help, just give us a call. Happy motoring!

October 16, 2025

The Sales Department is great. The service for vehicles are terrible. 5 day wait for vehicles to be serviced is horrible. Vehicles sit at the dealership while owners have no transp More

by Nadene.shelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
Oct 20, 2025 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (561) 291-6025 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 07, 2025

The scheduling appointment was very easy. Excellent service, rep has a good knowledge of the paper process and he also listen my concerns and he made sure the technician took care of it More

by claravillarejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 09, 2025 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

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