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AutoNation Chevrolet Amarillo - Service Center

Amarillo, TX

4.4
258 Reviews

258 Reviews of AutoNation Chevrolet Amarillo - Service Center

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June 16, 2022

Great on time service, professional detailing of washing and vacuuming. Always resets the oil and air pressure when servicing. More

by Sjucricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tam
Jun 17, 2022 -

AutoNation Chevrolet Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 01, 2022

Very disappointed with AutoNation. We had a scheduled appointment at 9:00 for oil change and tire rotation. We arrived at 8:45. We were told that scheduled maintenance for 40,000 mile More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Delena Kelley, but don’t know names of mechanics.
Jun 02, 2022 -

AutoNation Chevrolet Amarillo responded

Hi Sharon, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (806) 318-0044 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jun 02, 2022 -

Sharon responded

I tried to call but you were not in. My number is (806) 395-1362. Thank you. Sharon Earls

May 29, 2022

Took my car in for new brakes and because my Ac stopped working. My ac was still covered under warranty, Delena and Trevor kept me updated on my car the whole time they had it. More

by Lorenekruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delena, and Trevor
May 30, 2022 -

AutoNation Chevrolet Amarillo responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2022

Service as excellent. Staff very attentive And made sure I had transportation to work while my vehicle was being serviced. More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Pablo
May 20, 2022 -

AutoNation Chevrolet Amarillo responded

Hi Stephen, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2022

They took care of my vehicle as soon as I got there snd finished it in a timely manner everyone there is very nice and respectful More

by marthalopez_1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey and Tammy
May 19, 2022 -

AutoNation Chevrolet Amarillo responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2022

Awesome service department. Highly recommend. They always friendly and helpful in helping you with a problem with your car. 👍👍 More

by Monte71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delena
May 18, 2022 -

AutoNation Chevrolet Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet Amarillo and we hope to be of service again in the future.

May 13, 2022

The auto Inc. system of contact and scheduling is notoriously difficult to get through, but the local staff are really helpful More

by peterpan02001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delena
May 15, 2022 -

AutoNation Chevrolet Amarillo responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 12, 2022

Went without an appointment and it was quick! Left very happy. The people were very friendly More

by Mrodriguez
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 14, 2022 -

AutoNation Chevrolet Amarillo responded

Hi, thank you so much for your positive comments about Autonation Chevrolet Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2022

Customer service has gone down since last year. I had to ask for my first responders discount again and then no thanks. Maybe it was me? More

by Vero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember her
May 05, 2022 -

AutoNation Chevrolet Amarillo responded

Hi Vero, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Amarillo take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0044. We hope to hear from you.

May 03, 2022

They were very helpful and very courteous. They had me in out in a very good time. They ladies at the service desk were very sweet More

by loricbandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Ann Kelley
May 06, 2022 -

AutoNation Chevrolet Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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