AutoNation Chevrolet Cadillac West Amarillo

Wouldn't go anywhere else! I bought a Tahoe from the crew at AutoNation Chevrolet West Amarillo. They answered all of my questions and made my buying experience the best. I high I bought a Tahoe from the crew at AutoNation Chevrolet West Amarillo. They answered all of my questions and made my buying experience the best. I highly recommend them. More

Service response I had a service appointment. I wish to say that the service was fantastic, quickly done, correctly done. I would recommend your service department to I had a service appointment. I wish to say that the service was fantastic, quickly done, correctly done. I would recommend your service department to anyone. Overall I have been very satisfied with everything WESTGATE has done for us. More

auto repair I was treated very well by all employees I had contact with. My service representative , B J Chester was very helpful . He kept me informed . I was treated very well by all employees I had contact with. My service representative , B J Chester was very helpful . He kept me informed . More

Awesome Experience !!! I ordered a new XT5 from Michael. He took my order in late October and it came in exactly as I ordered and just in time for me to give to my wife for I ordered a new XT5 from Michael. He took my order in late October and it came in exactly as I ordered and just in time for me to give to my wife for Christmas! They took care of my trade and gave me a fair price. Financing was a breeze with Lysnse! All Great people to work with ! More

Great experience I Bought 2 vehicles from George at autonation very honest done everything he promised good deal very professional. I do recommend this place of busi I Bought 2 vehicles from George at autonation very honest done everything he promised good deal very professional. I do recommend this place of business More

Great experience We bought a new pick-up. Lance treated us like royalty. It was the easiest car purchase I have made. They took care of everything. We bought a new pick-up. Lance treated us like royalty. It was the easiest car purchase I have made. They took care of everything. More

Buying and Service Lance was great with the purchase of my new truck. I have used the service dept as well. Great job Terry and Ann. Thanks for a great buying experience Lance was great with the purchase of my new truck. I have used the service dept as well. Great job Terry and Ann. Thanks for a great buying experience and wonderful customer retention and service. More

Best service anywhere! Brad Lee got us on the road again , We were broke down in Amarillo called Autonation, Brad Lee took care of us in the moat professional, expedient way possible. Thanks Brad, Daniel Hal We were broke down in Amarillo called Autonation, Brad Lee took care of us in the moat professional, expedient way possible. Thanks Brad, Daniel Hall and Crystal in parts for saving our vacation. Mary and. Geral Hasten More

EPIC DISASTER!!!!!!!! This has been the most terrible car buying experience I have encountered. I will start with the amount of time that it took to get phone calls returne This has been the most terrible car buying experience I have encountered. I will start with the amount of time that it took to get phone calls returned. I was told numerous times to allow the salesman to talk to his manager and will call back in thirty minutes and NEVER did I receive a call back within that time, not to mention that a few times I had to call back the next day and ask what was going on. The service department was just as lousy. The bed rug was supposed to be reattached to the tailgate and had come unattached again before we made it ten miles from the dealership. The truck was suppose to be detailed and I received it back dirtier than I dropped it off. The only thing that appeared as if it got cleaned was the tires and plastic around the mirrors. There were new scratches on the passenger side of the bed that were not there when it was dropped off. There is still a groaning noise coming from the driver side suspension that after two visits has yet to be corrected. The truck was some what cleaned, if you want to call it that, and the bed rug on the tailgate is still attached after the second trip to get corrected. I did tell the young man in service that I will not leave my truck there again because I was still displeased with the cleaning and service that they had attempted. I will be taking it back once more for the suspension issue because I feel that with the warrantees purchased that they should be held accountable. Last but not least After receiving the first text message from my exwife, who I have been divorced from for over a year, tells me that the finance department needs a copy of my currents DL. I contacted them and informed them of the mistake and it was promised to be resolved and well epic failure again. I have now received four more texts, two calls, four emails from a woman that has no business nor interest in know what is going on in my life at this point. I have made four different attempts at getting her and her information removed from anything that has to do with my purchase, service or any other business that has to do with autonation and well I give up. I am open to any comments suggestions or critsism if needed a representative can contact me at (***)***-**** and I would love to talk to them. By the way the survey that led to this review was received via email from my exwife on today which she received 8-25-17 after I had attempted to get this part of the issue resolved the last time on 8-21-17. More