AutoNation Chevrolet Cadillac West Amarillo

Hands down the best and quickest service ive ever experienced at a dealership in the service department. Communication was on point as was the problem and the solution. Couldn't be happier. Thanks! experienced at a dealership in the service department. Communication was on point as was the problem and the solution. Couldn't be happier. Thanks! More

Good salesman Greg. Finance dept not so nice. Service dept is alright. They were on time. Finance dept not so nice. Service dept is alright. They were on time. More

The dealership is always clean and I am attended by helpful and friendly people. Access to the dealership from the street is very accessible. Visits are a pleasure. helpful and friendly people. Access to the dealership from the street is very accessible. Visits are a pleasure. More

went out of their way to accommodate me and was kind and very helpful with the rides. very helpful with the rides. More

I have been here before and I like the service. As of now I wouldn't trust anybody else with my truck. I know that if I take my truck anywhere else I might save a buck or two but here I know the wo As of now I wouldn't trust anybody else with my truck. I know that if I take my truck anywhere else I might save a buck or two but here I know the work is guaranteed and it's well done. More

Nathan is fantastic in service. Very professional and caring. Excellent in knowledge. The whole service department is great. Very professional and caring. Excellent in knowledge. The whole service department is great. More

As always smooth and all I asked plus more was done. I won’t take my vehicles anywhere else, hopefully this will be my dealer for life. I won’t take my vehicles anywhere else, hopefully this will be my dealer for life. More

Grest service car washed goes above and beyond for their customers would be back thank you auto nation customers would be back thank you auto nation More

Great service department very nice waiting area. All staff are efficient and make sure check in is easy and quick. All staff are efficient and make sure check in is easy and quick. More

Horrible service team. The service manager is a grest guy and working hard to achieve customer satisfaction but some of the service personnel are horrible. I had a vehicl The service manager is a grest guy and working hard to achieve customer satisfaction but some of the service personnel are horrible. I had a vehicle there for 8 days after day 7 of no answers I arrived in person to get the answers. I had called multiple times and left numerous messages even replied back to the dealership texting service to get no answers. After arriving at the dealership I was told my vehicle had even been seen by a mechanic for diagnostics. I was told he woukd be able to get my vehicle seen today but a walk in was in front of me. I said are u serious I've had it here for 8 days. I called around to different mechanic shops and was told they could get my chevy in within an hour. I asked for my keys to my truck and left to tske it to another shop. Even though I am waiting on a part the chevy dealership had to order I at least got answers within 2 hours when it to autonation chevy of Amarillo 8 day to let my truck sit and have nothing done. I will not be using this dealer for any maintenance or vehicle selection ever. Worse experience ever. More