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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
424 Reviews

424 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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April 14, 2022

Coby was very helpful when I took my car in for a oil change and tire rotation. I had earned Chevrolet Award Points and I did not know how to use them. He showed me exactly how to do it and was so pati More

by shannonhgoodin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby
Apr 16, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 14, 2022

They’re courteous, professional & it was smooth sailing! I was there for approximately one hour for an oil change. More

by Ymmatw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember but they were very nice & polite!
Apr 16, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

Wade did superbly in ensuring that my vehicle maintenance was done correctly and provided updates as needed. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade
Apr 16, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

this survey is a little pushy, my experience good always is thats why i keep coming back More

by robinbriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember colby something
Apr 17, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

went in for appointment and were told they had to order the part , which was a recall on air bag. Why set up an appointment for this and not notify the dealership they are sending you too. very frustratin More

by chamnessmary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don"t remember
Apr 15, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

April 12, 2022

Always excellent work on my traverse. Very nice and courteous people! Always leave very satisfied More

by IV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Tyler
Apr 14, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 12, 2022

All of my contact with the dealership was by phone. Everything went smoothly. The shuttle picked me up to retrieve my car. That service was much appreciated..I always am pleased with their service d More

by aashell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Apr 14, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Aashell, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 09, 2022

They had good selection of cars Customer service was good personal was knowledgeable and courteous. We were very satisfied with our experience. More

by ronaldbarry1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember any
Apr 12, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 09, 2022

I can depend on great service each time I take my car to be serviced More

by memebaby07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann
Apr 12, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 04, 2022

I always go there to get my oil change, their fast and pleasant to do business with More

by DM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby
Apr 06, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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