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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
424 Reviews

424 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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September 12, 2023

We took our truck in for an oil change and service check. They replaced the weather stripping as well and gave great service. I would go here again. More

by kayla.wicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cogsdil
Sep 15, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Kayla, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 10, 2023

The problem was diagnosed and corrected in just a few hours. The service rep called, and explained the repair action in detail. I picked up the vehicle and I was happy the problem was resolved. More

by ajc5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Vehaus, Terry Smith
Sep 13, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 14, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 06, 2023

AC died as I arrived in Amarillo in 103 degree temp. Anne & Terry turned my repair around in remarkable time. Anne was especially friendly and helpful with fantastic communications. The personal service More

by sf1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne, Terry
Sep 08, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

Good professional people I have had nothing but a real good experience with the people I have dealt with there More

by Cactusmanager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 29, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Aug 29, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Repairs are done in a timely manner Cody keeps us informed and up to date on the repairs More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Greg Watson
Aug 25, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Helen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 18, 2023

I was from out of town and needed my oil change. When I called the first guy wasn’t clear on where they were located. Called back and a lady answered got clearer directions. More

by diannakimbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 16, 2023

Very friendly staff and service dept. is so good at explaining the work being done on my vehicle. More

by jflynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Smith, Terry Smith
Aug 18, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Aug 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 13, 2023

Wonderful service and very friendly and helpful. I had to change my appointment 3 times and no problem More

by jan_woods48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Smith
Aug 15, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 11, 2023

Took care of my service needs in a timely manner and my service representative was both professional and courteous. More

by hshadow64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 14, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 11, 2023

My visit was regarding a manufacturer recall. It was easy to schedule the appointment online and communication was good via text and email. My only complaint is that when I picked my vehicle up t More

by Colbycami21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 14, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (806) 340-7656. We would appreciate the chance to turn your experience around.

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