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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
428 Reviews

428 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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June 25, 2023

Slowest oil change around! ! 4 1/2 hours. Ridiculous !!! Never will I come again here More

by Brendath6
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coby
Report | Print
Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (806) 340-7656. We'd appreciate the chance to make your experience a positive one.

Jun 28, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

June 23, 2023

Scheduling service is easy and convenient. The service techs are very knowledgeable and the dealership seems to be able to procure the parts needed in a very timely manner. My auto is always r More

by sharkey5103
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Coby Venhaus
Report | Print
Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

last two times with an appointment it has taken four to five hours for an oil change and i have had to call them. More

by maxx19552000
Service Price Transparency
Recommend Dealer
No
Employees Worked With
cory
Report | Print
Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (806) 318-0057. We would appreciate the chance to turn your experience around.

Jun 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (806) 340-7656 so we can assist you further.

June 22, 2023

They have great service and was really quick did not had to wait for a long time More

by Sergio
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anne Smith
Report | Print
Jun 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Jun 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 17, 2023

it was a really good experience,I will bring my car back there again when I need service. More

by davemhill23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jun 19, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 15, 2023

I have had excellent service every time I have an appointment. Very professional service department More

by kasigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Report | Print
Jun 19, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 15, 2023

Best dealership and service department. Love Ann Smith and Aaron Peterson. Don’t change anything More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
Jun 19, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

We appreciate you taking the time to leave us a response, Nelson! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2023

Customer Service is awesome, as always! They always explain work being done on my vehicle and have it ready when promised. More

by jflynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Venhaus
Report | Print
Jun 15, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 18, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 11, 2023

Pleased that AutoNation was determined to find the issue, so my car could be returned as a safe, and reliable vehicle. More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Report | Print
Jun 15, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Christy, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Great service, nice people, and always very helpful. They always work for the customer. Very satisfied with my service! More

by ambermancuso98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Report | Print
Jun 15, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 15, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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