AutoNation Chevrolet Gilbert - Service Center

Batteries were dead in my ‘23 Chevy Silverado 2500 with only 23k miles and they got me in and out in a very short time. Nick was fantastic to work with keeping me informed of the work being done to replace only 23k miles and they got me in and out in a very short time. Nick was fantastic to work with keeping me informed of the work being done to replace them through the morning into the afternoon. Will definitely go back when any work is needed. Thanks again Nick. More

Very poor customer service from the service department 2 weeks ago. We took our 2017 Buick Enclave in for an alternator replacement. When we got it back, the car wouldn’t start. I had to chase down the serv weeks ago. We took our 2017 Buick Enclave in for an alternator replacement. When we got it back, the car wouldn’t start. I had to chase down the service guy and tell him to jump my car. No apology, just “well it started when the tech drove it up here.” Also I was told tire pressure system was “fixed” but in fact it was not. And to top it off my car was filled with leaves and dirt from the dust storm. No attempt to clean it or to apologize. I doubt the service guy even noticed my car was dirty. I emailed corporate and was told I would get a response in 24-48 hours. That was over a week ago. I highly recommend you avoid the service department here. Go the Mesa or a Scottsdale location and save yourself a huge headache! More

Everyone is very professional. Humberto was made the car buying process easy and fast. My service advisor Nick always relays information about my repairs of vehicle in a timely man Humberto was made the car buying process easy and fast. My service advisor Nick always relays information about my repairs of vehicle in a timely manner and explains everything in a way I understand. Answers all my questions. More

Excellent service, timing was spot on, ability to test drive vehicles to determine next choice drive vehicles to determine next choice More

Great service always a pleasure going to gilbert Autonation. I live in AJ so no shuttle service but always in and out in a timely manner Autonation. I live in AJ so no shuttle service but always in and out in a timely manner More

I have had over 20 new cars and this service call was by far the best My son took the car in and the service rep was amazing Thanks to Kenny K for being very clear and providing accurate information far the best My son took the car in and the service rep was amazing Thanks to Kenny K for being very clear and providing accurate information More

This dealership has good customer service and made sure to check that my car is running good. to check that my car is running good. More

This dealership is trained and efficient in getting your vehicle in for service, communicating the status of filters and condition of normal wear of parts. This informs you that replacements may be due soo vehicle in for service, communicating the status of filters and condition of normal wear of parts. This informs you that replacements may be due soon. More

The work and time on my vehicle was on great time for completion. I checked the turn signal just to see that it was working on the way home, thank you. completion. I checked the turn signal just to see that it was working on the way home, thank you. More

Called to schedule an appointment to get a check engine light diagnosed. Appointment scheduled for the next day. Then I received a text from Nick stating that they are 3-4 weeks out on diagnosis and I woul light diagnosed. Appointment scheduled for the next day. Then I received a text from Nick stating that they are 3-4 weeks out on diagnosis and I would need to leave my car there so it could be in line for diagnosis for 3-4 weeks. Needless to say I contacted a different dealership that could get me in the next day and would have it diagnosed in 24 hours. Never going back again. Who expects to be without their car for 3-4 weeks while it’s in line for diagnosis? More