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AutoNation Chevrolet Gulf Freeway

Houston, TX

4.7
801 Reviews

13800 Gulf Freeway

Houston, TX

77034

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Showing 801 reviews

June 15, 2024

Excellent service and fast. Good agents and extremely knowledgeable staff who make you feel valued More

by barnesandre3andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
June 13, 2024

They said my car was repaired…. i paid and picked it up ….the very same day the issue reoccurred…..I took the car back….they had it over a month ….then they tell me they are giving u More

by A95K98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andres Crane
Jun 14, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8940 to discuss what we can do to help.

June 05, 2024

Worst service ever the agents are rude they dont help and are not honest and clear about things I never go back try Poot service it’s taking a month to change a gasket More

by Chapagilberto79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrés and omar
Jun 07, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 305-8940 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 05, 2024

Great service. Gary was fantastic. I be going back next oil change and tire rotation More

by rlfoster54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 07, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2024

My experience was great, the sales person I had was Steven, he was phenomenal, super friendly, very knowledgeable about the vehicles, wasn’t pushy, took his time, never felt rush. I will definitely tel More

by Cstsw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven
May 20, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

The sales association, Nery Castillo and the finance guy, Ricardo were amazing to work with! They gave me a good deal on the APR % with their best efforts and were very helpful. I will be recommending Nery! More

by M. Hayat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nery Castillo, Trip and Ricardo
May 16, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2024

Juan Carlos is an exceptional salesperson. He knew the vehicles inside and out and was not pushy at all. I enjoyed his overall sales approach over many i have encountered in the past, well eno More

by amjr71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
May 12, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2024

Service was done right and finished early. Omar was very helpful with explaining the work to be performed. More

by ersayles
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Apr 28, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2024

Service staff is always professional, very knowledgeable and takes the time to explain in detail issue around parts and repairs. More

by zacharywgunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adres
Apr 23, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 16, 2024

I was not sold on the 1price at 1st and I was about to leave, the Manager Sam came and had a conversation with me and discussed the 1price and all the details about the car and what I will received if pur More

by l.gomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Maurice, Brandon and Ricardo
Apr 18, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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