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AutoNation Chevrolet Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
832 Reviews
AutoNation Chevrolet Gulf Freeway is the best place for all things Chevrolet in the Greater Houston area, and is one of the largest Chevrolet dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Chevrolet vehicles for sale, to our extensive used inventory, AutoNation Chevrolet Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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13800 Gulf Freeway

Houston, TX

77034

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Showing 832 reviews

September 11, 2023

Service Department staff were very quick in resolving issues with our Equinox without having an appointment. More

by Equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
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Sep 15, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 11, 2023

Excellent service really good seller he help us get a really good deal on a Chevrolet trax More

by Citlali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Baena
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Sep 15, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us, Citlali! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 09, 2023

Got my vehicle back with damages and parts that were left without putting back on. More

by EYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
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Sep 12, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 305-8940 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 05, 2023

Kevin Wesson was the car salesman who sold me my car and was honestly just incredible. A true professional that explained everything so smoothly and assisted with every question I had. He was very genuine a More

by wadeb2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Wesson
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Sep 09, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 03, 2023

Great service and friendly. completed in a timely manor and was clean when I got in. They contacted me right away when my truck was ready. More

by martinshroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Sep 08, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

Everyone was friendly, Gary was very helpful nice figured out my vehicle problem right away More

by Rmikayla1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
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Sep 03, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

Chevy makes a good product but my experience with his dealership and the service department have not been good don’t expect the service department to pick up the phone ever. I did buy a brand new truck I More

by Steven062571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Sep 03, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8940. We hope to hear from you.

August 26, 2023

I came in on an air bag recall and left with my air bag light on More

by kennethgatlin580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauser Bastankhah
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Aug 30, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 305-8940 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 24, 2023

Very disappointed with the service department worst dealership i have taken my gm vehicle too will not returned here for any service. They have the worst customer service and will not answer the phone. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernardo
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Aug 29, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, Thank you very much for sharing these comments, If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 305-8940. We would appreciate the chance to turn your experience around.

August 19, 2023

Very unprofessional dishonest very disrespectful crooked wanting a customer to lie is bad business I’m still in disbelief More

by selflove6767
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny and finance team
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Aug 28, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. If you'd like, please contact our General Manager at (281) 305-8940. We'd appreciate the chance to make your experience a positive one.

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