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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
466 Reviews

466 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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December 06, 2022

Always top notch at the service department Gary Roger's the service rep. Makes you feel like family if anything needs to be addressed about your vehicle he discusses it with you and gets it resolved. Wou More

by Carollovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
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Dec 09, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2022

very friendly people & great service very good customer.service and great job on service department More

by Jesus Delgado Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
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Dec 07, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2022

Very busy, but was very quick. Gave explanation of what was going on with vehicle. Appreciate Amir’s professionalism! More

by jkeller1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Report | Print
Dec 07, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Dec 07, 2022 -

jkeller1841 responded

Sure hope I win the gas card, whew gas is expensive

December 04, 2022

Great people here at AutoNation on Gulf Freeway, South. Service Department was courteous and very fast. More

by Leola Whitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seamans
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Dec 05, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Leola, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 06, 2022 -

Leola Whitton responded

Your Service Department is outstanding. I have never seen a more efficient operation in my years of having my Automobiles and Trucks serviced before. They seem very focused on customer service and respect of customers. That means a lot to me. Oh and the service to our truck was great as well.

November 30, 2022

James the manager of the service department, and his employees treat me like I'm one of the family. Thanks guys More

by pauljahos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 01, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

Took my car in for first scheduled maintenance yesterday and had a great experience. Gary was very helpful. More

by bahampton222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

My truck was done when they said would be done. I had no problems with their service or appointment. More

by mike974448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dekohary
Report | Print
Nov 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 28, 2022

Customer service was terrible I stood in there for 15 minutes before someone would help me out. An other customer got tired of waiting and left. The staff need some training on customer service I felt th More

by Joe Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Nov 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Joe, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

Nov 29, 2022 -

Joe Torres responded

Feel free to contact me anytime 832-455-9576

November 21, 2022

Very good personal assistance they answer all my questions and explain it very good I’m so happy for the service More

by Maria Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Report | Print
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Maria, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 21, 2022

Friendly service, they made me feel welcome while I waited for my oil change on a rainy day. More

by garza67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lopez
Report | Print
Nov 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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