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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
465 Reviews

465 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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August 18, 2022

Took my 2014 Impala in for steering problems. ... Gary assisted me in get my car, repaired with no hassles.. place was clean and the people were very knowledgeable and friendly More

by Wingnutandwave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Aug 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 16, 2022

Excellent service department especially Mr Nauher. . service department is too small, Small counter area. Don’t know who’s next in line More

by Jag46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nauher
Aug 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Aug 21, 2022 -

Jag46 responded

Good team

August 16, 2022

All good, service was great 👍🏻 I have purchases 4 trucks with the same dealer with no problems More

by Hector Gamboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 20, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Hector, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2022

My 2012 Malibu was purchased at AutoNation Gulf Freeway on Oct. 1, 2011. Even with 95,000+ miles, it is still running great and looks good as well - just a few little dings in the paint from doors in par More

by Diva with a misspelled name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Rogers and his team, (Arthur Ceniceros, Roger Foerster,
Aug 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Diva, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

I recently went to get my 2020 Silverado oil & filter change done. The service people and mechanics are a leap beyond expectations in making sure the customer leaves with a well-satisfied feeling. I am a More

by JCampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Tobias & Jonathan Brinson
Aug 17, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2022

Very attentive and helpful. Maintenance on vehicle is easily done within a reasonable time frame. Great service. More

by j.silva19731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James helped with setting up service for my Tahoe
Aug 15, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

I love going here to get work done on my car. Workers are always friendly and they get the job done. More

by ckiana2216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Aug 15, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2022

I went in toget an oil change. They were very quick by taking my vehicle back right away. When they checked my tires, they text me a picture of them showing me they were good, More

by Krwhittle01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmir
Aug 13, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2022

My service Advisor was not the greatest, I felt like it was all about the money. He did not advise me that he would text my phone when my car was ready. I just happen to go and check on it and he told me More

by randletina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amirata Mirzareza
Aug 14, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Randletina, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.

August 08, 2022

we have had thousands of dollars worth of work done at this dealership. the People that work with you are excellent at explaining what is involved in repairs so you can understand you issue and what they More

by jerry.farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly- body shop and Jay-service dept.
Aug 08, 2022 -

jerry.farmer responded

Us this dealership-they are very-very good. the do what they say they will do and they warranty their work at a fair price. They will go the extra mile because they know how it feels to have to spend hard earned money on repairs to a vehicle they know nothing about other than driving it with out being ripped off. After all, all the employees are in the same situation as there customers are.

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