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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
465 Reviews

465 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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July 02, 2022

The bottom line is what I brought to the dealership to fix ….. is still broke. Darn More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service adviser
Jul 04, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Andy, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8940 -- we hope to hear from you soon.

June 28, 2022

I have always had good service work and fast work done here from purchasing my vehicle to service work done, only place I will go More

by tsmith5606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
Jun 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 27, 2022

Andres Crane and those finding and solving the issues of my car were great! I was impressed with the professionalism, friendliness and concern expressed to me. It was comforting to know they thoroughly c More

by marphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Crane
Jun 28, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 23, 2022

Friendly fast service always willing to to take the time to explain everything to me and they always answer the phone unlike a lot of other places . I have been coming here for years and would not go anywhe More

by Adancapetillo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Jun 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 22, 2022

Great Customer Service and called frequently to provide updates. Very happy with service. Vehicle ready as promised. More

by MVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jun 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 22, 2022

The service department and manager assigned to my vehicle was excellent, prompt and clear about services, problems and cost More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Steve! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 20, 2022

My service advisor Gary was very nice, funny and honest about what I needed for my vehicle. He didn't try to sell me anything I didn't need. Will return. More

by adatheteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Jun 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 20, 2022

The personnel are always prompt and helpful. They answer my questions and offer the best options to obtain a good resolve. More

by michaelmehringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard,Ameier
Jun 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 18, 2022

It’s not the car sales persons or the parts sales people who are great, and I am not rating. It is the Service Department. I towed in my Chevrolet 2007 Silverado 1500 truck because it didn’t want to fully c More

by lrtx454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres Crane and Service Manager
Jun 20, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8940 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 17, 2022

Very fast oil change. Bernie was helpful and informative. This is my go to dealership for oil changes and service. More

by Tiltmachine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie
Jun 20, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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