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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
465 Reviews

465 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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June 07, 2022

Took my vehicle for service and Nauder had my car back and ready to go the same day. More

by Royomix1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nauder
Jun 09, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Dealership made appointment when I arrived there wasn't appointment on record. Had to wait to be worked in about 15 minutes. Poor communication with appointment setters and dealership. First time in all my More

by elizabethcutaia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unkown didn't introduce himself and no name badge.
Jun 08, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 06, 2022

Good experence,very good on comunicating about the servicesand recomendations on my truck to get done More

by Juanzubia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo tobias
Jun 07, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 03, 2022

Very explainable about the services and very attentive to customer needs and great customer service. More

by Alejandro88umana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 05, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 03, 2022

Service department always keeps me updated on parts, cost & expected finish date of my vehicle. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nauder Bastankhah
Jun 05, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us, Chuck! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2022

Jay in service department is a helpful great guy . knows his job he is a great asset to the company More

by tw6985topdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 03, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2022

The service on my vehicle is great. Able to talk to someone in a timely manner. My service guy Nauder Bastankhah was great with returning calls and guiding me through the entire proces More

by mscharles3400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader Bastankhah
Jun 01, 2022 -

mscharles3400 responded

Overall, great service

Jun 02, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

Dealer has nothing to offer in sales but our service adviser was great gave me the info I needed. More

by Nenahg11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernardo Tobias
Jun 02, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 305-8940 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2022

Exceeded my expectations. This was my routine oil change. I made an appointment so no waiting. More

by randyboeding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
May 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2022

Did a great job on repairing vehicle ac and condensing unit in a short time period. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amirata
May 30, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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