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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
465 Reviews

465 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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May 27, 2022

Today I received a call from what I think supposed to be my service advisor to tell me that the motor from my electric window is discontinued, it seam strange that a friend of mind founded in 5 minutes and More

by artykados
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo I think
May 29, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 27, 2022

I made an appointment for service and when I arrived at the scheduled time the service advisor was right there and the service was done very quickly and was done correctly and I was very pleased. More

by jeff77089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dakhory
May 31, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 26, 2022

Good service, placed my appointment online showed up for my oil change was in and out in no time. More

by Dannyarellano86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anndres Crane
May 28, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 25, 2022

Extended Warrantee : Is wasting The Money My Truck Recently Got DEW Problems And They Avoid The Dealership Warranty : Reason : Fuel Contamination : And The Mechanic : Did Not Provide Any Clear Diagnos More

by posada_contractors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stokoe
May 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8940 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 26, 2022 -

posada_contractors responded

My Tel # It Is 936 522 7032 Send Me a Txt : And We set up Time to talk Regards Ruben Posada

May 24, 2022

When I called, Andres was very helpful on the phone. He gave me the number of someone who could give me a jump start. When I arrived, Andres was fast and kept me informed of what was going on. What I th More

by mcculk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
May 25, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andres here at AutoNation Chevrolet Gulf Freeway! If you need more help, our team is available to talk -- safe travels!

May 24, 2022

I have been going to the gulf freeway location because of Gary’s customer service. He goes beyond to help you. More

by rcharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
May 26, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Great Service Employee with great workmanship, however it took a month for the part to come in to repair my truck. More

by cagarza_07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
May 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 23, 2022

It was great that my truck was ready on the next day best ever thank you for all your hel. More

by Eacuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
May 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 21, 2022

I am a happy autonation customer the service and sales department good quality work and good customer service thank you. More

by brinkleyfrederick315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2022

The service dept. is GREAT. I could not ask for BETTER service. JAY my service writer is ALWAYS very helpful in my needs for my truck. The truck was ready when JAY sa More

by HARWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAY-SERVICE WRITER
May 23, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Harwell, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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