AutoNation Chevrolet Gulf Freeway - Service Center
Houston, TX
465 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center
William was a great service advisor. I was very satisfied with his professional advise. My SUV is really in great shape because of his recommendations. Thank you Auto Nation I was very satisfied with his professional advise. My SUV is really in great shape because of his recommendations. Thank you Auto Nation More
They had to replace the radio and they did and when I got it back with no rattle's in dash. then they had to replace the drive seat tracks, that was a great job as well it back with no rattle's in dash. then they had to replace the drive seat tracks, that was a great job as well More
Someone needs to have a chat with the lady that answers the phone and makes the service appointments. The information she gave me was very inaccurate and left me extremely furious after I drove over an ho the phone and makes the service appointments. The information she gave me was very inaccurate and left me extremely furious after I drove over an hour to get there and drop my truck off for repair. The first employee I delt with was short with me and didn't know how to deal with a furious customer. The manager is definitely a lot better with dealing with angry customers and I was able able to calm down and talk with him. The assistant manager is who was assigned my truck, he wasn't there the day of drop off. He called me a couple of days later to let me know what was happening with my truck. On the day of picking up my truck, the assistant manager was very friendly and professional. I explained to him what happened to me when I dropped my truck off and he said he was going to address it. He agreed that there is miscommunication with the lady answering the phone making the appointments. More